Courtney Zuidema
Wyoming
Summary
Food Hospitality worker entering the industry years later. I started my journey in restaurants back in 2011 as a server at Red Robin and my most recent position held is currently Olive Garden server/trainee. Working from hostess, server and to-go specialist I have a wide variety of experience serving guests in a restaurant setting and meeting/exceeding expectations in customer service.
Overview
14
14
years of professional experience
Work History
Server
Olive Garden
09.2024 - Current
- Started as a server and quickly showed to management my ability to assist with training new employees.
- Excel excel in charming my tables and working as a team to meet Darden standards.
- Assisted in training new servers on restaurant procedures and menu items.
Server
Applebee's
06.2014 - 10.2014
- I handled up to 12 top sections. My ability to multi-task was put the most to use in this position.
- I worked in food running to tables with limited to no-tray help.
Server
Main St Pub
Wyoming
04.2013 - 04.2014
- Handled cash transactions and managed the point-of-sale system effectively.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed health safety guidelines when preparing and serving food products.
Hostess/To-Go/Server Assistant
Red Lobster
11.2012 - 03.2013
- Managed table times during those 3 hours wait periods for endless shrimp.
- Bussed tables to make sure tables were sat according to the wait provided.
- Assisted with prepping salads, rolling silverware in the back when staff was shorted and yes, I am the cause of the famous cheddar bay biscuits hitting the table fast.
- Managed reservations and maintained accurate waitlists for guests.
Education
Marketing - Marketing
Grand Rapids Community College
Grand Rapids06-2026
Diploma -
Grandville High School
Grandville01-2012
Skills
- Public speaking
- Effective communication
- Multitasking and organization
- High volume dining
- Upselling techniques
- Hospitality service expertise
Timeline
Server
Olive Garden
09.2024 - Current
Server
Applebee's
06.2014 - 10.2014
Server
Main St Pub
04.2013 - 04.2014
Hostess/To-Go/Server Assistant
Red Lobster
11.2012 - 03.2013
Marketing - Marketing
Grand Rapids Community College
Diploma -
Grandville High School