Courtney Bell
New Haven
Summary
Dynamic retail professional with a proven track record at Designer Shoe Warehouse, excelling in customer service and staff training. Recognized for enhancing store operations and achieving sales growth through effective team leadership.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
9
9
years of professional experience
Work History
Supervisor
Designer Shoe Warehouse
06.2022 - Current
- Led store opening and closing operations.
- Achieved sales increases through excellent customer service.
- Assist in training store personnel on proper store operations and procedures
- Ensured accuracy in receiving, transferring, and updating inventory pricing.
- Follow current visual guidelines for merchandising, signage and store cleanliness.
- Executed cashier functions.
Product Operations Specialist
Old Navy
04.2017 - 06.2022
- Supervised and trained staff on product placement, including signage.
- Directed specific operations within the organization to ensure productivity standards were met.
- Executed functional tasks to enhance store operations.
Cashier
Target
10.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Diploma - Law
Metropolitan Business Academy
New Haven, CT06.2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Attention to detail
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Time management
- Teamwork
- Team leadership
- Inventory management
Timeline
Supervisor
Designer Shoe Warehouse
06.2022 - Current
Product Operations Specialist
Old Navy
04.2017 - 06.2022
Cashier
Target
10.2016 - 02.2017
Diploma - Law
Metropolitan Business Academy
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