Summary
Overview
Work History
Skills
Educationandcertifications
Websites
References
Timeline
Generic

Courtney Ciesla

Summary

Results-oriented professional with extensive experience in business development, leadership, and administrative roles. Demonstrated success in managing operations, providing executive support, and driving business growth. Highly organized and an effective communicator, excelling in both independent and collaborative environments.

Overview

24
24
years of professional experience

Work History

Executive Assistant to Chief Medical Officer

Soneva
, Remote
10.2022 - Current
  • Provides executive assistance to the Chief Medical Officer of Soneva Soul, a wellness and integrative medicine spa at Soneva resorts in The Maldives and Thailand
  • Maintains executive calendars, meetings, travel planning across global time zones
  • Prepares, reconciles, and submits expense reports, tracks payments
  • Offers administrative support including database creation and management, and standard operating procedure (SOP) creation and implementation
  • Manages department wide and external partner communications
  • Collaborative market research and innovation in the upscale retail sector

Property Manager

Greystar
12.2019 - 02.2022
  • Directed all daily operations of property to achieve financial performance goals and uphold resident retention standards
  • Maintained financial performance reports and projections, timely and accurate variance reporting, and capex and budget management
  • Oversaw leasing activities, lead generation, lease negotiation and pricing strategies
  • Ensured resident satisfaction through timely responses to all service requests
  • Supervised and developed sales, maintenance, and administrative and renovation teams, including hiring, training, payroll, and performance management

Licensed Realtor

Seabury Hill Realtors
New Haven, CT
01.2015 - 01.2019
  • Provided comprehensive real estate services for buyers, sellers, lessors, and lessees
  • Acted as a Leasing Coordinator and Office Administrator, managing leases, advertising, and client databases
  • Represented buyers and sellers throughout the real estate transaction process, from property selection to closing and executing listing and sales contracts
  • Marketed properties through advertising, social media, and open houses to ensure successful sales and client satisfaction

Business Owner

Fuel Coffee Shop
New Haven, CT
01.2005 - 01.2017
  • Launched and operated a successful coffee shop for 12 years
  • Developed business plans, secured financing, and obtained all necessary permits and licenses required to operate a food service establishment
  • Promoted ethical industry practices, including fair trade and organic initiatives
  • Managed daily operations, including hiring and training staff, financial oversight, inventory management, marketing, and customer satisfaction

Administrative Manager

United Choir School
New Haven, CT
01.2001 - 01.2004
  • Managed administrative operations, event coordination and publicity
  • Developed and implemented lead generation strategies to support company growth
  • Supervised volunteers, auditions, and rehearsals

Skills

  • Calendar Management
  • Efficient Document Organization
  • Travel Coordination
  • Strategic Meeting Organization
  • Executive Assistance
  • Data Analysis Reporting
  • Email management
  • Experienced in Microsoft Office Suite
  • Proficient in CRM Software
  • Yardi Software Utilization

Educationandcertifications

  • Dale Carnegie Sales Certified
  • New Haven Middlesex Association of Realtors | CE Courses | Online Real Estate
  • Real Estate Salesperson License | New Haven Middlesex Association of Realtors, CT
  • Southern Connecticut State University | New Haven, CT

References

References available upon request.

Timeline

Executive Assistant to Chief Medical Officer

Soneva
10.2022 - Current

Property Manager

Greystar
12.2019 - 02.2022

Licensed Realtor

Seabury Hill Realtors
01.2015 - 01.2019

Business Owner

Fuel Coffee Shop
01.2005 - 01.2017

Administrative Manager

United Choir School
01.2001 - 01.2004

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Courtney Ciesla