Courtney H. Hazen
Ramona,CA
Summary
Experienced Executive Assistant and Administrative Professional with over 20 years of experience supporting executives. Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Active California Life and Health Insurance License holder.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Digital Downloading
Ramona Barn Owls
Ramona, CA
2026 - Current
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Executive Assistant
Northwestern Mutual
Newport Beach, CA
01.2011 - 01.2023
- Managed the calendar and scheduling for a Senior Wealth management Advisor. -Brian P. Forth
- Communicated clearly and efficiently with prospective and returning clients, and other executives.
- Organized and stored important paperwork with a sophisticated filing system, both physically and digitally. Responsible for the organization of over 1,000 files, including confidential client information, legal documents, and policies.
- Mentored junior administrative staff, fostering skill development and enhancing team performance.
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered a high volume of phone calls and email inquiries.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Used advanced software to prepare documents, reports, and presentations. Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Personal Assistant
Wendy Sawyer
Huntington Harbor, CA
01.2008 - 01.2011
- Aided executive in personal tasks such as scheduling appointments or running errands when needed. Oversaw personal and professional calendars and coordinated appointments.
- Maintained confidentiality and discretion while handling sensitive information relevant to personal operations.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
- Filed paperwork and organized computer-based information.
- Managed mail both incoming and outgoing correspondence, mail, email and faxes.
Entertainment Manager
Black&Blue Mgmt., Self-Employed
Seal Beach, CA
01.1998 - 01.2008
- Oversaw the management of a musician/actor's concerts, audition schedule, business meetings, and other professional theater and film opportunities. - Rex Smith - Platinum/Gold Recording Star, Broadway Star, Television Actor.
- Organized the multi-venture schedule and guaranteed appropriate time and resources for multiple Broadway Shows and Hollywood Television Opportunities.
- Negotiated terms and payment of performance contracts with vendors such as Madison Square Gardens, increasing artist's pay by ~10% per contract. Managed contracts and venue specifications across industries and geographies, prioritizing client needs and compensation.
- Established strong working relationships with vendors, venues, and production crews to ensure successful events.
- Collaborated with talent agents to secure top performers for entertainment events.
- Developed comprehensive timelines and schedules to effectively manage multiple projects simultaneously.
- Implemented innovative promotional tactics, resulting in increased brand awareness and positive media coverage.
- Coordinated with other entertainment venues to create joint promotional events.
Interior Designer
Self-Employed
Seal Beach, CA
01.2008 - 2020
- Managed client relationships with clear communication, design pitches, and evaluation of client needs to create a comfortable and successful experience.
- Directed space planning ranging from 1100 sq. ft. to 6000 sq. ft., working with budgets between $10,000.00 and $500,000.00..
- Researched current industry trends to inform design choices, ensuring relevance and competitiveness in market offerings.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
- Led comprehensive interior design projects from concept to execution, ensuring client satisfaction and alignment with vision.
- Collaborated with contractors and vendors to coordinate project timelines and material selections effectively.
- Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.
Education
Bachelor of Arts - Sociology
York University
Toronto, Ontario, Canada01-1994
Law Enforcement Degree - Law Enforcement
Seneca College
Toronto, Ontario, Canada01-1990
Skills
- Executive support
- Strong problem solver
- Schedule & calendar planning
- Information confidentiality
- Customer Service-oriented
- Professional and mature
- Travel coordination
- Financial services
Certification
- Accident & Health/Sickness & Life Insurance License
- California Insurance License - License #0117587
- Active
- Renewal Date: 2027-01-31
Languages
English
Full Professional
Interests
- Documenting and sharing travel experiences
- Gardening
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy helping others and giving back to the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I participate in a variety of outdoor recreational activities
- Mindfulness Practices
- Hiking
- Running
- Fashion and Style
- Mom to 2 wonder young adults
Timeline
Executive Assistant
Northwestern Mutual
01.2011 - 01.2023
Personal Assistant
Wendy Sawyer
01.2008 - 01.2011
Interior Designer
Self-Employed
01.2008 - 2020
Entertainment Manager
Black&Blue Mgmt., Self-Employed
01.1998 - 01.2008
Digital Downloading
Ramona Barn Owls
2026 - Current
Bachelor of Arts - Sociology
York University
Law Enforcement Degree - Law Enforcement
Seneca College
Northwestern Mutual - Changing Lives AFR Award
Northwestern Mutual -Changing Lives Associate Financial Rep. of the year 2013-2014