Courtney Oneil Miggins
Brooklyn,NY
Summary
About Me To whom this may concern, I am an american born african american who grew up with more of an west Indian background I would describe myself as a very communicative person , always looking for a way to advance in my career. I've been boxing for about 6 years , I also play steel pan 9 year now Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Security Guard Supervisor
Doyel Security Service
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Environmental Service Aide Team Lead
Gouverneur Hospital
12.2021 - 03.2023
- Maintains the facility in a clean, safe and orderly fashion ensure repairs and installation are requested and completed
- Successful completion of mandatory training in certi cation including First Aid and Crisis
- Management
- Utilize best e orts to address a child’s acute physical behavior by incorporating preventive and deescalation techniques
- Communicated professionally with individuals from different ethnic and cultural backgrounds.
- Publicized community services to maintain positive public relations with community members.
- Maintained equipment and inventory records.
- Coordinated project activities with other city departments.
- Drafted timetables and work programs.
- Addressed and resolved neighborhood problems and complaints tactfully to maximize satisfaction.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Developed and maintained relationships with community organizations and agencies.
- Provided support to social service clients in navigating available resources.
- Gathered information and filed reports to resolve complaints.
- Received and resolved average of Number calls each week regarding complaints and problems.
- Assisted in conducting needs assessments to identify key areas of service needs.
Child Care Worker
ACS Services
03.2018 - 07.2021
- Escort and/or transports youths to and from appointments, school, activities and court appearances may drive a motor vehicle
- Assist youth with homework
- Engage and supervise youth during recreational activities and outings
- Assist youth with activities of daily living such as grooming, feeding and toileting
- Assist youth with con ict resolution
- Provide supervision for youth requiring 1:1 sta ng
- Welcome and engage neglected/traumatized children’s center
- Under direct supervision, oversees the care development and guidance of dependent, neglected, traumatized and emotionally disturbed children at the children’s center
- Observe changes in behavior and reports aberration
- Communicate with and direct inquiries to other members of the interdisciplinary team to provide comprehensive care for all children and youth
- Communicates to the supervisor all issues in a timely manner
- Prepares required and ad hoc reports, including behavioral assessment and incident reports in a timely manner
- Maintains the facility in a clean, safe and orderly fashion ensure repairs and installation are requested and completed
- Successful completion of mandatory training in certi cation including First Aid and Crisis
- Management
- Utilize best e orts to address a child’s acute physical behavior by incorporating preventive and de escalation techniques
- Developed healthy relationships with Number children to provide support and guidance in learning.
- Prepared and served nutritious and healthy meals and snacks.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Provided emotional support and guidance to children during difficult times.
- Worked with children to develop good cognitive, physical and language skills.
- Assisted in potty training and other daily hygiene activities to support child development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Encouraged children to develop healthy social and emotional skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Liaised with parents and guardians to discuss child progress.
Education
Boys And Girl Highschool
1700 Fulton Street06.2016
Skills
- Wireless Technology
- Facility and Grounds Patrol
- Standards of Excellence
- Commercial Property
- Customer Satisfaction
- De-Escalation Techniques
- Issue Identification
- Cooperative Attitude
- CPR Certified
- Access Systems and Patrol
- Reporting Skill
- Property Patrol
- Crisis Situations
- Bagging Inspection
- Safety and Security
- Foot and Vehicle Patrol
Timeline
Security Guard Supervisor
Doyel Security Service
12.2022 - Current
Environmental Service Aide Team Lead
Gouverneur Hospital
12.2021 - 03.2023
Child Care Worker
ACS Services
03.2018 - 07.2021
Boys And Girl Highschool
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