Motivated and skilled medical professional with combined eleven years’ experience in a hospital, urgent care, sports medicine, orthopedic, and pediatric settings. Confident, organized, and detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Seeking to utilize previously perfected skill sets to further advance my career and excel in the insurance industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Sales Advisor
State Farm
Conneaut Lake, PA
01.2023 - Current
Developed customer profiles to identify appropriate insurance solutions.
Presented customized insurance solutions to customers based on their individual needs.
Provided product information and answered questions from potential customers regarding coverage options.
Maintained accurate records of client interactions in company database system.
Managed customer inquiries via telephone, email, or face-to-face meetings.
Identified opportunities for cross-selling additional products or services.
Generated leads through cold calling, networking events, referrals.
Attended training sessions to stay up-to-date on new products and services.
Analyzed risk factors and recommended suitable coverages for clients.
Evaluated existing policies periodically to ensure they still meet client needs.
Demonstrated a commitment to providing exceptional customer service at all times.
Implement variety of treatments at surgeons request
Perform assist duties in variety of orthopedic surgeries including total joint replacement, trauma, wound closure, et cetera
Proficient in utilizing sterile technique
Provided education to patients and families for pre and post-operative regarding wound care and protocols
Patient and family education for safety awareness, body mechanics, and use of DME
Assist in preparing patients to be seen by physician and completing physician orders prior to discharge
Obtain optimal radiographs for surgeons and physician assistants pre and post-op as well as during surgical procedures
Highly efficient with scheduling, patient communication, and note documentation
Incorporate therapeutic exercise/activities that will improve function and mobility post cast, injury, and post-operatively.
CLINICAL SUPERVISOR
MD NOW URGENT CARE
Sunrise, FL
11.2015 - 07.2020
Manage clinical flow in urgent care settings
Coordinate employee schedules for multiple locations
Order clinical supplies, medications, drug screen, and office supplies
Maintain up to date medical licensure for all employees within the system and enforced company policy
Perform accurate radiographs with minimal radiation exposure to patient and operator
Quick, efficient, and friendly triage skills (vitals, height, weight, accurate and detailed medical history)
Administration of therapeutic injections, vaccines, and intravenous therapy.
CHILD CARE
PRIVATE FAMILY HOME
Hollywood, FL
09.2015 - 07.2020
Offered top-notch care to 2+ children at once, ranging in age from premature infant to toddler
Transportation to and from medical appointments, day care, and school
Created and implemented diverse educational strategies to boost development
Taught children to organize toys, wash hands and share by leading by example.
WAITRESS
QUARTERDECK RESTAURANTS
Dania Beach, FL
11.2015 - 05.2016
Greeted customers and discussed specials
Provide pleasant dining atmosphere for guests while serving food and beverages
Successfully thrived in teamwork environment of over 50 staff members.
R.T. (R), M.A., CASTING & SPLINTING SPECIALIST
ORTHOPEDIC ASSOCIATES OF MEADVILLE
Meadville, PA
11.2013 - 09.2015
Implement a variety of treatments at the doctors request with wound care, fiberglass, plaster cast application, and removal
Provided education to patients and families for pre and post-op wound care
Patient and family education for safety awareness, body mechanics, and use of DME
Assist in preparing patients to be seen by physicians and completing physician orders prior to discharge
Obtain optimal radiographs for surgeons and physician assistants pre and post-op
Highly efficient with scheduling, patient communication, and note documentation
Incorporate therapeutic exercise/activities that will improve function and mobility post cast, injury, and post-op.
DAIRY FARMER
PLUM-LINE HOLSTEINS
Titusville, PA
Manage employees in daily duties and coordinated scheduling for care of cattle
Maintain knowledge of health status and grooming
Assisting in all planned and unplanned day to day operations
Attended promptly to needs of sick cows to maintain health of livestock
Milked 200 cows using milking machinery.
Education
Insurance And Risk Management
Trophy Club
Associate of Science - Radiologic Technology
Gannon University
Titusville High School
Insurance and Risk Management
Coach P Consulting
Skills
Highly efficient in numerous documentation software programs
Natural born leader and creative thinker
Broad knowledge of medical terminology
Go-getter attitude and great initiative
Great organization and eye for detail
Goal oriented with strong work ethic
Ability to evaluate needs of customers
Lead Prospecting
Process Improvement
Customer Needs Assessment
Product and Service Knowledge
Closing Sales
Certification
Life and Health License in PA & OH
Property and Casualty License in PA & OH
Trupanion Pet Insurance License in PA & OH
CPR - BLS
HIV
OSHA
ASRT
ARRT (516500)
R.T. (R)
HIPPA
Previous Experience
R.T. (R), M.A., ORTHOPEDIC SCRUB TECH, CASTING TECH, 08/2020, Current, ORTHOPEDIC ASSOCIATES OF MEADVILLE, Meadville, PA, Implement variety of treatments at surgeons request, Perform assist duties in variety of orthopedic surgeries including total joint replacement, trauma, wound closure, et cetera, Proficient in utilizing sterile technique, Provided education to patients and families for pre and post-operative regarding wound care and protocols, Patient and family education for safety awareness, body mechanics, and use of DME, Assist in preparing patients to be seen by physician and completing physician orders prior to discharge, Obtain optimal radiographs for surgeons and physician assistants pre and post-op as well as during surgical procedures, Highly efficient with scheduling, patient communication, and note documentation, Incorporate therapeutic exercise/activities that will improve function and mobility post cast, injury, and post-operatively
CLINICAL SUPERVISOR, 11/2015, 07/2020, MD NOW URGENT CARE, Sunrise, FL, Manage clinical flow in urgent care settings, Coordinate employee schedules for multiple locations, Order clinical supplies, medications, drug screen, and office supplies, Maintain up to date medical licensure for all employees within the system and enforced company policy, Perform accurate radiographs with minimal radiation exposure to patient and operator, Quick, efficient, and friendly triage skills (vitals, height, weight, accurate and detailed medical history), Administration of therapeutic injections, vaccines, and intravenous therapy
CHILD CARE, 09/2015, 07/2020, PRIVATE FAMILY HOME, Hollywood, FL, Offered top-notch care to 2+ children at once, ranging in age from premature infant to toddler, Transportation to and from medical appointments, day care, and school, Created and implemented diverse educational strategies to boost development, Taught children to organize toys, wash hands and share by leading by example
WAITRESS, 11/2015, 05/2016, QUARTERDECK RESTAURANTS, Dania Beach, FL, Greeted customers and discussed specials, Provide pleasant dining atmosphere for guests while serving food and beverages, Successfully thrived in teamwork environment of over 50 staff members
R.T. (R), M.A., CASTING & SPLINTING SPECIALIST, 11/2013, 09/2015, ORTHOPEDIC ASSOCIATES OF MEADVILLE, Meadville, PA, Implement a variety of treatments at the doctors request with wound care, fiberglass, plaster cast application, and removal, Provided education to patients and families for pre and post-op wound care, Patient and family education for safety awareness, body mechanics, and use of DME, Assist in preparing patients to be seen by physicians and completing physician orders prior to discharge, Obtain optimal radiographs for surgeons and physician assistants pre and post-op, Highly efficient with scheduling, patient communication, and note documentation, Incorporate therapeutic exercise/activities that will improve function and mobility post cast, injury, and post-op.
DAIRY FARMER, Lifetime (Born & Raised), PLUM-LINE HOLSTEINS, Titusville, PA, Manage employees in daily duties and coordinated scheduling for care of cattle, Maintain knowledge of health status and grooming, Assisting in all planned and unplanned day to day operations, Attended promptly to needs of sick cows to maintain health of livestock, Milked 200 cows using milking machinery
Accomplishments
Sold over $100,000 in premiums in the first 7 months of being licensed in 2023.
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm