Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney (Scott) Edwards

Greenville,SC

Summary

Looking to expand my knowledge in phlebotomy skills while applying what I have learned in my previous courses. I am organized and a dependable candidate that is successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet all team goals.

Overview

1
1
year of professional experience

Work History

Shift Lead

Starbucks
11.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Education

Phlebotomy Online Program -

Career Step
06.2023

EMT Certificate Program -

Greenville Technical College
12.2022

Associates - Science

Greenville Technical College
08.2021

Skills

  • Data Accuracy
  • Time Management

Timeline

Shift Lead

Starbucks
11.2022 - Current

Phlebotomy Online Program -

Career Step

EMT Certificate Program -

Greenville Technical College

Associates - Science

Greenville Technical College

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Courtney (Scott) Edwards