COURTNI HATTON
Committed To Excellence
Houston,TX
Summary
Dedicated Sales professional proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in the art of verbal and written communication.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
MEMBERSHIP ASSISTANT
GREATER HOUSTON PARTNERSHIP
Houston, TX
06.2019 - Current
- Modernize various platforms and processes to promote efficiency and aid the Sales team in reaching, and surpassing, projected annual new member count and revenue goals.
- Spearhead lead generation initiatives to reduce prospecting time by 15%.
- Lead quarterly, Membership 101 events to increase awareness of Partnership offerings. Average attendance rates over 50%.
- Manage Partnership Associate Member portfolio.
- Interface with prospects and Partnership members to establish client relationships and promote member engagement.
- Prepare contracts, Sales reports and manage confidential personnel information in various CRM applications to ensure data integrity is maintained.
ADMINISTRATIVE ASSISTANT
CENTER FOR HOUSTON’S FUTURE
Houston , TX
12.2018 - 06.2019
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
HUMAN RESOURCES INTERN
BURNETT SPECIALISTS
Houston , TX
05.2018 - 12.2018
- Conducted searches for qualified job candidates via online employment websites and reviewed employment applications and job orders to match applicants with correlating positions.
- Addressed employee relations issues such as workplace disputes and employee concerns to lower organizational risks and maximize customer satisfaction.
- Helped with employee record keeping, including unemployment and I-9 forms to support compliance procedures.
HUMAN RESOURCES INTERN
HOUSTON BAPTIST UNIVERSITY
Houston , TX
12.2017 - 05.2018
- Executed a variety of clerical duties including, answering inquiries regarding corporate benefits and payroll applications, filing, maintaining, and updating various job boards.
- Aided in preparing and administering new-hire benefit programs and workers’ compensation plans.
Education
Certificate in Advanced Management -
Babson College
Babson Park, MA 12.2020 - 04.2021
SHRM Essentials of Human Resources -
Rice University
Houston, TX 04.2020 - 04.2020
BACHELOR OF BUSINESS ADMINISTRATION -
HOUSTON BAPTIST UNIVERSITY
Houston, TX 03.2015 - 12.2018
Skills
Strong communication skills with the ability to multi-task
Affiliations
HR Houston, National Black MBA Association, Toastmasters International
Timeline
Certificate in Advanced Management -
Babson College
12.2020 - 04.2021
SHRM Essentials of Human Resources -
Rice University
04.2020 - 04.2020
MEMBERSHIP ASSISTANT
GREATER HOUSTON PARTNERSHIP
06.2019 - Current
ADMINISTRATIVE ASSISTANT
CENTER FOR HOUSTON’S FUTURE
12.2018 - 06.2019
HUMAN RESOURCES INTERN
BURNETT SPECIALISTS
05.2018 - 12.2018
HUMAN RESOURCES INTERN
HOUSTON BAPTIST UNIVERSITY
12.2017 - 05.2018
BACHELOR OF BUSINESS ADMINISTRATION -
HOUSTON BAPTIST UNIVERSITY
03.2015 - 12.2018
Quote
All progress takes place outside the comfort zone.
Michael John Bobak
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