Courtnie Neria
Lake Worth,FL
Summary
Accomplished professional with a proven track record at Saddle Creek Logistics, adept in dispatch software and customer relationship management. Expertise in leading teams to exceed production schedules through strategic planning and Lean methodologies. Demonstrated ability to enhance operational efficiency and workforce proficiency, with a commitment to exceptional service and safety standards.
Overview
7
7
years of professional experience
Work History
Dispatcher
Norco Corporation
Saginaw, TX
08.2022 - Current
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Warehouse Production Lead
Saddle Creek Logistics
Fort Worth, TX
02.2018 - 08.2022
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Handled production line documentation for waste, downtime and output.
Forklift Operator
Saddle Creek Logistics
Fort Worth, TX
08.2017 - 02.2018
- Coordinated with production personnel to process orders efficiently and keep productivity running.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Education
High School Diploma -
Watson High School
Fort Worth, TXSkills
- Forklift Certified
- Lean Certified
- Dispatch Software
- Customer Relationship Management
- Production Planning
Timeline
Dispatcher
Norco Corporation
08.2022 - Current
Warehouse Production Lead
Saddle Creek Logistics
02.2018 - 08.2022
Forklift Operator
Saddle Creek Logistics
08.2017 - 02.2018
High School Diploma -
Watson High School