Courtnie Trisler
Hornell,NY
Summary
Dynamic manager with a proven track record at The Residence, excelling in team leadership and customer service. Enhanced operational efficiency by resolving disputes and fostering communication, resulting in improved customer satisfaction. Skilled in time management and staff training, consistently achieving high-quality service delivery in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager
The Residence
10.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Overnight Stocker
Walmart
08.2024 - 11.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Education
High School Diploma -
Benjamin Franklin Academy
Remote05-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Complex Problem-solving
Timeline
Overnight Stocker
Walmart
08.2024 - 11.2024
Manager
The Residence
10.2016 - Current
High School Diploma -
Benjamin Franklin Academy
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