Coy Ivey
Buford,Georgia
Summary
Subject matter expert in organizational leadership with a doctoral degree in management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level online teacher-in-training, teaching position, technology business trainer or human resources business consultant. Ready to help team achieve company goals. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Experienced in public speaking and training in-person and online to develop academic and life skills to learners from all generations.
Overview
30
30
years of professional experience
Work History
Change Management Technology Specialist
Federal Express Corporation
03.2020 - Current
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Provided technical support to field managers through in-person and virtual training.
- Administered networks by creating user accounts, managing permissions, and mitigating internal security risks.
- Developed network and database security for monitoring and alerting of external potential threats.
- Designed infrastructure for businesses to support 5,000 internal end users.
- Coordinated inventory supplies and equipment to field personnel to maximize team productivity.
Human Resources Assistant Manager
The Kroger Company
01.1994 - 02.2020
- Self-motivated, with a strong sense of personal responsibility and accountability.
- Identified issues, analyzed information and provided solutions to problems in a fast-paced retail working environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed an innovative department lead training program that was adopted for the Georgia region.
Education
Bachelor of Arts - English
University of Georgia
Athens, GAPh.D. - Organizational Leadership
University of Phoenix
Phoenix, AZ05.2019
MBA - Human Resource Management
Keller Graduate School of Management
Duluth, GA06.2011
Skills
- Technical Field Agile Support
- Technology Implementation(Virtual and In-Person)
- Bug Fixes and Optimization Process Development
- Product Deployment and Feedback Disposition
- Executive Sales Presentation: New Product Research and Development ROI Progress Updates
- Collaboration with Product Development Team
- QAT Deportment to enhance Product Quality
Accomplishments
The Kroger Company: Received Circle of Excellence Award for development of innovative department lead training program
The Kroger Company: Elected to Advanced Human Resources Assistant Manager
Federal Express Corporation: Achieved promotion to Permanent CMO Specialist position
Federal Express Corporation: Service Excellence Award for assisting in Denver, Colorado in peak season
Federal Express Corporation: Successful completion of French level 1 class for beginners
Federal Express Corporation: Successful completion of ASL beginning and Advanced classes
Languages
French
Elementary
American Sign Language
Elementary
Timeline
Change Management Technology Specialist
Federal Express Corporation
03.2020 - Current
Human Resources Assistant Manager
The Kroger Company
01.1994 - 02.2020
Bachelor of Arts - English
University of Georgia
Ph.D. - Organizational Leadership
University of Phoenix
MBA - Human Resource Management
Keller Graduate School of Management