Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

COY PAPACHEK

Gilbert,AZ

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
9
years of professional experience

Work History

Sales Representative

Brandon J. Alice & Associates LLC, Greater
03.2023 - 08.2023
  • Contract employee responsible for sales and surgical support for Paragon 28 Foot & Ankle products
  • Target specialties include: Podiatry and Foot & Ankle Orthopedic Surgeons
  • Provide surgical support for all of Paragon 28’s hardware and biologic systems in the operating room
  • Bunions, hammertoes, bone osteotomies, ankle fractures, and fusions of forefoot, midfoot and hindfoot
  • Maintain access with administrators and operating room personnel at regional hospitals and surgery centers

Territory Manager- SW USA

Inomed Inc.
05.2022 - 02.2023

Responsible for promotion and clinical support of the ENT product line

· Target specialties included: Otolaryngology, General Surgery and Endocrine Surgery

· Provided clinical support to over 30 cases for surgeons in the OR by assisting in the preservation of patient nerve function

o Surgeries included: Thyroidectomy, Parathyroid, Parotidectomy, Mastoidectomy, Neck Dissections, Cochlear Implants, Acoustic Neuromas and Hypoglossal Implant by Inspire

· Generated $26,225 in disposable revenue since completion of clinical training in September

Territory Manager

Orthofix
03.2021 - 05.2022


  • Responsible for promoting and distributing Orthofix Bone Growth Therapy Products to providers and patients in New Mexico
  • Target providers who specialize in fracture management and spinal fusion procedures
  • Generated $143,791.60 year-to-date revenue (143.79% to quota) in a territory with zero revenue in the past three years
  • Second in region in July with 254% month-to-date revenue
  • Led region in August with 179% month-to-date revenue
  • Generated $16,393.34 of revenue in first two months promoting Spinal Stimulation products
  • 11,043.23 of revenue in first month (November)

Senior Chronic Care Representative

MERCK
09.2018 - 01.2021


  • Drove sales of chronic care portfolio of products for diabetes, insomnia, respiratory, and specialty antibiotic markets
  • Called on primary care, internal medicine, podiatry, dermatology, infectious disease, and psychiatry across the Grand Forks territory
  • Increased Januvia sales objective from 105% to 108% in 2018 and was recognized as 3rd in the nation on The Chronic Care Leaderboard in November 2018 with 109%
  • Maintained highest DPP-4 in class Januvia share nationwide; increased share from 86% in October 2018 to 92% in July 2019
  • Led successful launch of Steglatro across the Grand Forks territory; boosted share from 0.84% to 2.08% from May to October 2019 within SGLT2i market
  • Led the nation with a 4.04% share change in Steglatro rolling 4-week new prescription data in September 2019
  • Ranked #2 in region for Sivextro launch sales and led the regional specialty antibiotic market with a 12.50% target customer reach in June 2019
  • Boosted Belsomra sales objective from 82% to 133% in 3 months; achieved 12th highest sales objective in nation
  • Recognized in Top 10 Nationwide for Belsomra on The Chronic Care Leaderboard in January 2019 (133% to sales objective) and February 2019 (115% to sales objective)

Certified Nursing Assistant

Sanford Health Family Medicine & Urgent Care Clinics
01.2015 - 09.2018
  • Delivered support to primary healthcare providers by rooming patients, taking vital signs, reviewing allergies and medications, and asking pertinent medical questions to better facilitate overall patient care
  • Scheduled patient appointments, handled sensitive patient information with discretion, and recorded important details and information for providers
  • Performed EKGs, assisted with aseptic procedures, and escorted patients to and from diagnostic scans

Education

Bachelor of Arts - Biology & Spanish

Concordia College
Moorhead, MN
05.2015

Skills

  • Product knowledge and experience in orthopedics, podiatry, ENT, neurology, and pharmaceuticals
  • Network Development
  • Lead Prospecting
  • Customer Retention
  • Revenue Generation

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Brandon J. Alice & Associates LLC, Greater
03.2023 - 08.2023

Territory Manager- SW USA

Inomed Inc.
05.2022 - 02.2023

Territory Manager

Orthofix
03.2021 - 05.2022

Senior Chronic Care Representative

MERCK
09.2018 - 01.2021

Certified Nursing Assistant

Sanford Health Family Medicine & Urgent Care Clinics
01.2015 - 09.2018

Bachelor of Arts - Biology & Spanish

Concordia College
COY PAPACHEK