Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Responsible for promotion and clinical support of the ENT product line
· Target specialties included: Otolaryngology, General Surgery and Endocrine Surgery
· Provided clinical support to over 30 cases for surgeons in the OR by assisting in the preservation of patient nerve function
o Surgeries included: Thyroidectomy, Parathyroid, Parotidectomy, Mastoidectomy, Neck Dissections, Cochlear Implants, Acoustic Neuromas and Hypoglossal Implant by Inspire
· Generated $26,225 in disposable revenue since completion of clinical training in September