Cozetta Harris
Riverdale,GA
Summary
Dynamic administrative professional with extensive experience within the Public School Systems, excelling in customer service and data entry. Proven ability to enhance office efficiency and maintain confidentiality. Skilled in Microsoft Excel and adept at problem-solving, consistently improving processes and fostering strong relationships with clients and colleagues.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Atlanta Public School System
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Bookkeeper/Data Clerk
Henry County Public Schools
03.2021 - 05.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Front Office Secretary/Medical Records File Clerk
Apex Family Healthcare Service
02.2020 - 03.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collaborated with team members to maintain a clean, welcoming reception area for visitors and clients.
- Streamlined front office operations by implementing efficient filing and organizational systems.
- Ensured compliance with industry regulations through regular review of company policies and updating documentation accordingly.
School Healthcare Technician/Front Office Secretary
Clayton County Board of Education
01.2013 - 06.2019
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
- Greets school visitors and answers telephones; refers callers and responds to routine inquiries in a courteous manner.
- Drafts document formats; types forms, letters, reports, memos, contracts and requisitions.
- Executes automated data entry assignments.
- Receives, sorts and distributes incoming mail.
- Prepares and issues bid documents to prospective bidders.
- Performs other duties as assigned by appropriate administrator.
- Required to attend scheduled shift during regular business hours as mandated.
Education
No Degree - Patient Care Technician
Everest Institute College
Jonesboro, GA10-2006
No Degree - Accounting
Chicago Vocational High School
Chicago, IL06-1986
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Microsoft Excel
- Critical thinking
- Strong problem solver
- Office management
- Bookkeeping
Timeline
Administrative Assistant
Atlanta Public School System
05.2024 - Current
Bookkeeper/Data Clerk
Henry County Public Schools
03.2021 - 05.2023
Front Office Secretary/Medical Records File Clerk
Apex Family Healthcare Service
02.2020 - 03.2021
School Healthcare Technician/Front Office Secretary
Clayton County Board of Education
01.2013 - 06.2019
No Degree - Patient Care Technician
Everest Institute College
No Degree - Accounting
Chicago Vocational High School
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