Hunter Morgan
Atmore,AL
Summary
Dynamic Satellite Technician with over 8 years of experience in installation and maintenance. Known for strong teamwork and adaptability, contributing to improved customer satisfaction and safety standards. Was also a Field Service Manager for 1 year managing around 10-12 techs on my team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Satellite Technician & Field Service Manager
Satellite Unlimited
01.2018 - Current
- Led installation and maintenance of satellite systems for residential and commercial clients.
- Trained and mentored junior technicians on best practices and troubleshooting techniques.
- Conducted system diagnostics to ensure optimal performance and reliability of satellite services.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Developed and implemented safety training programs for field personnel.
- Conducted regular safety audits to identify and mitigate workplace hazards.
- Led safety meetings, promoting awareness and engagement among staff members.
- Analyzed incident reports to drive root cause investigations and corrective actions.
- Led a proactive safety culture throughout the organization, promoting open communication on workplace hazards and concerns.
Store Manager
Beavers Franchise
01.2015 - 12.2017
- Led daily operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented promotional strategies to enhance sales performance and customer engagement.
- Analyzed sales data to identify trends, driving strategic business decisions and improvements.
Education
High School Diploma -
Flomaton High School
Flomaton AL05.2014
Skills
- Customer relations
- Troubleshooting skills
- Equipment installation and upgrades
- Site surveying
- Teamwork and collaboration
- Time management
- Problem-solving
- Customer education
- Adaptability
- Ability to grow
- Forklift certified
Accomplishments
I am certified in forklift operations, as well as a holder of a license to operate a commercial drone.
Certification
Certified forklift operator
Timeline
Satellite Technician & Field Service Manager
Satellite Unlimited
01.2018 - Current
Store Manager
Beavers Franchise
01.2015 - 12.2017
High School Diploma -
Flomaton High School