Craig Adams
Corporate Account Manager
Grapevine,Texas
Summary
Accomplished Corporate Account Manager with a proven track record, adept in strategic sales techniques and client relationship building. Spearheaded account strategies and negotiated contracts that significantly boosted annual revenue. Excelled in fostering client loyalty and expanding client relationships through interpersonal communication and attention to detail.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Corporate Account Manager
Expeditors International of Washington Inc
11.2005 - Current
- Coordinated with marketing teams to execute successful promotional campaigns tailored to specific client needs.
- Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth.
- Conducted regular account reviews, ensuring alignment with client objectives and addressing any challenges proactively.
- Led contract negotiations with high-profile clients, resulting in favorable terms that contributed to overall company success.
- Built credibility and trust among clients through consistent communication, problem-solving efforts, and focus on delivering value-added solutions.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $1.2 million annually.
- Monitored service after sale and implemented quick and effective problem resolutions.
Expedition Lead
Wilderness Expeditions
05.2002 - 05.2004
- Supervised and developed trust to facilitate safe mountain climbing experiences for over 400 clients
- Enhanced team-building skills by facilitating interactive group activities and discussions.
- Implemented emergency response plans in challenging situations, ensuring participant well-being and program continuation.
Education
MBA - Management Concentration
University of Texas At Arlington
Arlington 05.2001 -
Skills
Client relationship building
Strategic sales techniques
Revenue generation
Sales negotiations
Attention to detail
Interpersonal communication
Accomplishments
- Achieved 75% revenue growth by identifying strategic value ads in line with customers' supply chain objectives, goals and initiatives
- Aligned resources in from Geo, product, service and sales to help create close value-based solutions and identify opportunities for development resulting in 125% revenue growth
- Successfully introduced a new product increasing sales 400% in the first six months on the market
- Improved desk level entry processes saving 3+ hours per day
- First out of 300+ employees to pass the Level 1 Customer Service Program
Certification
Licensed U.S. Customs Broker
Timeline
Corporate Account Manager
Expeditors International of Washington Inc
11.2005 - Current
Expedition Lead
Wilderness Expeditions
05.2002 - 05.2004
MBA - Management Concentration
University of Texas At Arlington
05.2001 -
Similar Profiles
Douglas M. KnoxDouglas M. Knox
Manager, Product and GTM Strategy at Expeditors International of Washington, Inc.Manager, Product and GTM Strategy at Expeditors International of Washington, Inc.
John LiguoriJohn Liguori
Regional Risk & Insurance Manager - Southeast at Expeditors International Of Washington IncRegional Risk & Insurance Manager - Southeast at Expeditors International Of Washington Inc
Jazzeel A. RossJazzeel A. Ross
Air & Ocean Export Agent at Expeditors International Of Washington Inc.Air & Ocean Export Agent at Expeditors International Of Washington Inc.