Craig Adams
Estes Park,CO
Summary
Learning Facilitator with significant experience at State Farm, specializing in lesson planning and effective training delivery. Expertise in damage assessment and reconciliation utilizing Xactimate. Skilled in building strong customer relationships and guiding teams through intricate claims processes. Acknowledged for training initiatives that significantly improve operational efficiency.
Overview
28
28
years of professional experience
Work History
Temporary Work Assignment - Learning Facilitator – WCCS Deployed
State Farm
01.2025 - Current
- Lead Learning Facilitator on one assignment
- Developed lesson plans and delivered training to teams on SCP's, job aids, estimating topics, and OG's; conducted co-inspections and applied reconciliation methodology, estimatics, Xactimate, Xactcontents, ALE, and scoping damage.
- Executed four field assignments to advance project objectives.
Claim Specialist – WCCS Deployed/External Associate
State Farm/Eberl Claim Services/Pilot Catastrophe
01.2010 - 01.2025
- Proficient with wildfire, residential fire, smoke, wind, hail, weight of ice and snow, sewer back up, contents, ALE/Loss of use, loss assessment, condominium, RCUP, RDP, Business Owner, Farm/Ranch policies, subrogation, Xactimate, Xactcontents
- Adjusted claims for notable storms including Lahaina wildfire, Laura/Delta large loss reconciliation, and Super Storm Sandy in New Jersey
Safety Administrator
GeneralRoofing, Inc.
Michigan
01.2000 - 01.2004
- Led new hire and monthly safety training to ensure compliance with safety regulations
Safety Program Administrator
Knight Enterprises, Inc.
Lawrence, KS
01.1999 - 01.2000
- Midwest Roofing Contractors Assn. – Safety and Health Agenda for Roofing Professionals
- Facilitated quarterly Safety Director training seminars, curating topics to enhance safety knowledge and compliance
Contracted Safety Manager (Self-Employed)
Central Kansas Roofing Contractors’ Safety Assn.
Wichita, KS
01.1998 - 01.1999
- Delivered new hire and monthly safety training to enhance employee awareness and compliance.
Education
Forestry Resource Administration - Moscow, ID
University of Idaho
Moscow, ID01.1989
2-yrs Pre-Forestry - Park Resource Management
Kansas State University
Manhattan, KS01.1986
Skills
- Lesson planning and training delivery
- Damage assessment and reconciliation
- Xactimate proficiency
- Customer relationship management
Timeline
Temporary Work Assignment - Learning Facilitator – WCCS Deployed
State Farm
01.2025 - Current
Claim Specialist – WCCS Deployed/External Associate
State Farm/Eberl Claim Services/Pilot Catastrophe
01.2010 - 01.2025
Safety Administrator
GeneralRoofing, Inc.
01.2000 - 01.2004
Safety Program Administrator
Knight Enterprises, Inc.
01.1999 - 01.2000
Contracted Safety Manager (Self-Employed)
Central Kansas Roofing Contractors’ Safety Assn.
01.1998 - 01.1999
Forestry Resource Administration - Moscow, ID
University of Idaho
2-yrs Pre-Forestry - Park Resource Management
Kansas State University