Craig Bielstein
Red Oak,TX
Summary
If you are looking for a hard working individual who takes pride in the work performed and cares about customer service, you have found your new employee.
Dynamic Sr. Network Operations professional at Verizon, recognized for exceptional problem-solving and leadership skills. Proven ability to enhance team performance and streamline processes, leveraging analytical thinking and technical expertise. Committed to delivering innovative solutions under pressure, ensuring operational excellence and driving business success.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Sr Techn-Ntwk Operations
Verizon
11.2000 - 12.2025
- Resolved problems, improved operations and provided exceptional service.
- Has been involved with all aspects of telecommunications work as help planning installation, installation work, installations, maintenance and troubleshooting.
- Puts customer satisfaction a priority while providing quality work.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Volunteer
Knights of Columbus
01.2020 - Current
- Assisted with special events and programs.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
Education
Bachelor of Science - Computer Science
Sam Houston State University
Huntsville, Texas, TX05.1993
Skills
- Organizational skills
- Analytical thinking
- Optical equipment operation
- Prideful of work performed
- Problem-solving
- Google drive
- Calm under pressure
- Self-Directed
- First Aid/CPR
- Computer skills
- PPE compliance
Timeline
Volunteer
Knights of Columbus
01.2020 - Current
Sr Techn-Ntwk Operations
Verizon
11.2000 - 12.2025
Bachelor of Science - Computer Science
Sam Houston State University