Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Craig Briney

Livonia,MI

Summary

Hardworking Automotive Technician with 26 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Automotive Technician

Belle Tire
01.2001 - Current
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.

HVAC Technician

Hank Rackley Heating And Cooling
10.1997 - 12.2000
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.

Alignment Technician

March Tire
01.1997 - 10.1997
  • Enhanced vehicle alignment accuracy by conducting thorough inspections and adjustments.
  • Reduced customer complaints by ensuring meticulous wheel alignment services for various types of vehicles.
  • Boosted shop efficiency by maintaining and calibrating alignment equipment regularly.
  • Promoted safety measures by inspecting suspension systems for worn or damaged components.
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.

General Service Technician

Penske Auto Center
06.1996 - 01.1997
  • Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
  • Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
  • Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
  • Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
  • Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.

Education

Associate of Applied Science - Web Design

Schoolcraft College
Livonia, MI

Vocational Degree - Automotive Technology

Motech Automotive
Livonia, MI
06.1996

High School Diploma -

Plymouth Salem High School
Canton, MI
01.1995

Skills

  • System Repairs
  • Issue Resolution
  • Preventive Maintenance
  • Vehicle Inspections
  • Alignments Experience
  • Quality Assurance
  • Suspension Systems
  • Brake Systems
  • Drivetrain and Axle Installation
  • Problem-Solving
  • ASE Certification

Accomplishments

  • Received promotions in recognition for hard work, dedication and doing my job efficiently, while maintaining quality work.
  • Pride myself on my ability to remediate complicated situations involving a difficult customer and ensuring that their needs are addressed completely.
  • Overcame the never-ending technological changes within this extremely dynamic, automotive industry.
  • Enjoyed fixing problems not only within the automotive industry but other trades as well. These include residential and commercial HVAC, plumbing and electrical. Achieved ASE certifications in the following areas: Heating and Air Conditioning, Steering and Suspension, Brakes, Electrical, and Manual Transmission and Axles.
  • Supervised and trained several individuals within multiple skilled trades.

Certification

ASE certifications

  • Heating and Air Conditioning
  • Steering and Suspension
  • Brakes
  • Electrical
  • Manual Transmission and Axles

Timeline

Automotive Technician

Belle Tire
01.2001 - Current

HVAC Technician

Hank Rackley Heating And Cooling
10.1997 - 12.2000

Alignment Technician

March Tire
01.1997 - 10.1997

General Service Technician

Penske Auto Center
06.1996 - 01.1997

Associate of Applied Science - Web Design

Schoolcraft College

Vocational Degree - Automotive Technology

Motech Automotive

High School Diploma -

Plymouth Salem High School
Craig Briney