Craig C Brunck
Cincinnati,OH
Summary
Experienced Hairstylist Manager with strong background in salon management and customer service. Track record of providing top-notch hair styling services while managing salon operations, maintaining high standards of cleanliness, and ensuring client satisfaction. Strengths include leadership skills, creativity in hair design, and ability to train and motivate team members. Previous work has led to increased customer retention rates and improved staff performance.
Overview
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Assistant Store Manager
Sport Clips
Milford, Ohio
08.2024 - 09.2026
- Cultivated relationships to enhance the highest request rate at the location as well as to service first available clientele
- Coordinated client flow and service support for stylists to enhance customer experience
- Executed opening and closing procedures to ensure salon readiness and operational efficiency
- Supervised daily salon operations at Sport Clips location
Director of Education
Aaboni Salon
Asheville, North Carolina
01.2018 - 12.2018
- Directed education programs for Aaboni Salon stylists and apprentices, enhancing their skills and knowledge
- Developed training curriculum for haircutting, coloring, and client consultation techniques, ensuring comprehensive learning for participants
- Led product education sessions for Aaboni Salon team members, fostering product knowledge and application
- Developed a dedicated client base through personalized services and effective communication
Hairstylist
Village Spa
02.2015 - 12.2017
- Consulted Village Spa clients on hairstyles, color choices, and care routines.
- Cut and styled hair using salon tools and professional techniques.
- Cut and styled hair for clients using professional techniques in a salon environment. using salon tools and professional techniques.
- Built extensive clientele while educating clients and aspiring stylists on hair care techniques.
Hairstylist
Ambience Salon Spa
03.2008 - 02.2015
- Established and maintained a loyal client base through delivery of a diverse range of high-quality salon services
- Consulted Village Spa guests on styles, cuts, color, and treatment options.
- Shaped hair using cutting, blow-drying, curling, and smoothing techniques.
- Applied color services, highlights, and toners following salon service plans.
Administrative Assistant
Dillards Salon
07.2007 - 03.2008
- Managed salon schedules, coordinated client appointments, and maintained updated calendars for efficient operations.
- Streamlined salon administrative operations, enhancing customer satisfaction while professionally addressing concerns.
- Managed incoming calls, providing information and support to enhance customer experience, and routed inquiries, ensuring timely responses for Dillards Salon services.
- Welcomed guests with a friendly greeting, ensuring a positive first impression upon arrival. to guests, ensuring a positive first impression. maintained welcoming front desk operations.
Education
Cosmetology - Chemical Specialty
Aveda Fredrics Institute
Cincinnati, OH 02.2006 - 01.2007
Liberal Arts - Graphic Design
University of Cincinnati
Skills
- Salon operations
- Client flow management
- Appointment scheduling
- Operational procedures
- Color Service Management
- Waxing and facial services
- Training Development
- Stylist Training Oversight
- Customer service excellence
- Men's Grooming Standards
- Grooming Product Knowledge
- Team leadership
- Opening procedures
- Closing procedures
- Staff training
- Retail inventory
- Product education
- Sales support
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Customer relations
- Team management
- POS systems
- Vendor management
- Stock management
- Sales expertise
- Verbal and written communication
- Relationship building and management
- Team building and leadership
- Mentoring and coaching
- Retail operations
- Customer service management
- Marketing and promotions
- Problem-solving
- Staff supervision
- Attention to detail
- Store organization
- Operations
- Staff scheduling
- Flexible schedule
- New hire training
- Employee scheduling
- Upselling and cross selling
- Customer experience
CONTINUING EDUCATION & ADVANCED TRAINING
- Nina Fleetwood: master fading and shaver technique training
- Kelly Blumburg: master low tapering and fading technique
- Lauren Grove: geometric and faceted cutting technique training
- Suzanne Geis: free-form layering and fringe cutting technique training
- Mick Freued: Men's Cutting
- Ken Novak: Purefessional hair cutting technique training
- Tim Howard: Band cutting technique training
- Dusty Rhode: Men's freehand barbering class
- Hauns Korpela: Anything but the Bob short hair technique
- Elizabeth Maletta, Megan Thompson: Intro to Color Magic training
- Lupe Voss / Creator: Hair Color Magic training
- David Adams / Creator: Red Chocolate color formulation training
- George and Tiffany: Balayage and Ombr formulation training
- Jeffrey Scott: Color Fusion fashion color formulation
- Amy Holzberger: Full Spectrum demi plus formulation training
- Hauns Korpela: Editorial Styling training
- John Reymond: Runway Hair Styling training
- Rudy Miles / Former Artistic Director of Aveda: creating texture training
- Janelle Gleason: Artistic Director Aveda Corporation
- Elizabeth Maletta: Socap Keratin-Tipped Warm Fusion Extension Training
- Sandi Donafee: SHE by Socap warm fusion and tape in extension certification
Timeline
Assistant Store Manager
Sport Clips
08.2024 - 09.2026
Director of Education
Aaboni Salon
01.2018 - 12.2018
Hairstylist
Village Spa
02.2015 - 12.2017
Hairstylist
Ambience Salon Spa
03.2008 - 02.2015
Administrative Assistant
Dillards Salon
07.2007 - 03.2008
Cosmetology - Chemical Specialty
Aveda Fredrics Institute
02.2006 - 01.2007
Liberal Arts - Graphic Design
University of Cincinnati