CRAIG BRUNSON
Springfield,Virginia
Summary
Motivated and adaptable individual seeking to break into the Cybersecurity, Digital Solutions, and Analytics fields. A quick learner with a passion for technology, strong problem-solving abilities, and a solid background in IT troubleshooting and data management. Eager to apply transferable skills, gain hands-on experience, and contribute to a dynamic team in the tech industry.
Dedicated and proactive individual looking to transition into the Cybersecurity, Digital Solutions, and Analytics fields. With experience in data management, IT troubleshooting, and team leadership, along with a passion for technology and continuous learning, ready to apply my growing technical skills to a dynamic career in tech.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Behavioral Health Technician
Sandstone Care
Chantilly, Virginia
03.2024 - Current
- Managed and disseminated client data, ensuring accuracy and confidentiality
- Worked with team members to ensure smooth and secure handling of sensitive information
- Led team meetings, facilitated communication between multidisciplinary teams, and provided support to team members to ensure optimal care for clients
- Trained new staff on workflows and best practices
- Ensured that all team members had the necessary tools, resources, and knowledge to perform their roles effectively
- Identified and implemented improvements to operational workflows, helping to streamline processes and increase team efficiency
Behavioral Health Technician
Sandstone Care
Chantilly, Virginia
10.2023 - 03.2024
- Assisted with client intake assessments and created detailed reports on client needs and goals, ensuring data was accurately captured and accessible for treatment planning
- Supported the integration and use of software systems for scheduling, data entry, and case management, improving client care efficiency and communication across teams
Server
Walrus Oyster & Ale
Oxon Hill, Maryland
11.2018 - 12.2019
- Provided exceptional service in a fast-paced environment, resolving customer issues quickly while maintaining a positive and professional demeanor
- Worked closely with team members to ensure smooth and timely service, demonstrating strong teamwork and adaptability under pressure
Education
High School Diploma -
Mount Vernon High School
Alexandria, Virginia06.2013
Skills
- IT Support & Troubleshooting
- Digital Tools
- Customer Service & Communication
- Team Collaboration
- Basic Cybersecurity Knowledge
Professionaldevelopment
Actively pursuing additional certifications in Cybersecurity, Data Analytics, and Digital Solutions to build technical expertise and enhance career prospects.
Technicaltools
Proficient in Microsoft Office Suite (Word, Excel, Teams), Freshservice, Paycom, and other digital platforms for service management and team collaboration.
Certification
- Network+ (expected Dec,2024)
- Security+ (expected, 2025)
References
References available upon request.
Timeline
Lead Behavioral Health Technician
Sandstone Care
03.2024 - Current
Behavioral Health Technician
Sandstone Care
10.2023 - 03.2024
Server
Walrus Oyster & Ale
11.2018 - 12.2019
- Network+ (expected Dec,2024)
- Security+ (expected, 2025)
High School Diploma -
Mount Vernon High School
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