Craig Butler
Lauderhill
Summary
I am an accounting major and sales associate seeking management roles. Experienced with team leadership, operational management, and customer service excellence. Using planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The UPS Store
Davie, Florida
01.2025 - Current
- Used POS systems for customer transactions, alongside opening and closing procedures.
- Operated a large commercial printer for printing, faxing, copying and scanning services.
- Opened rental mailboxes and filed the paperwork needed by USPS to approve them. Maintained correspondence with over 200 mailbox holders to keep up on payments and answer any questions.
- Created shipping labels for both local and international shipments. Boxed and packed a wide variety of items brought in by customers.
- Filed claims on missing or lost packages sent out by the store. Provided the evidence needed to help speed up the claims process with the department.
- Performed fingerprint scanning for a 3rd party company on site
- Assisted customers with product returns for Amazon, AT&T, Comcast, etc.
- Filled in at other stores in the franchise when they were understaffed.
Assistant Manager
Flippers Cinema
Hollywood, Florida
07.2021 - 06.2024
- Assisted in managing daily operations, ensuring compliance with company policies and procedures
- Oversaw staff schedules, inventory management, and customer service
- Handled financial transactions, including cash flow management and bank deposits
- Provided support in budgeting, payroll, and expense tracking
Education
High School Diploma -
Nova High School
Davie, Florida06-2021
Technical Certificate - Accounting Technology Specialist
Broward College
Broward County, Florida10-2024
Skills
- Florida Certified Notary Public
- Microsoft Word, Excel, Powerpoint
- Staff training and development
- Staff supervision
- Typing speed of 65 WPM
- Decision-making
- Team leadership
- Money handling
- Customer service
Timeline
Assistant Manager
The UPS Store
01.2025 - Current
Assistant Manager
Flippers Cinema
07.2021 - 06.2024
Technical Certificate - Accounting Technology Specialist
Broward College
High School Diploma -
Nova High School