Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Craig Chamblee

Craig Chamblee

Greer,SC

Summary

Proven Security Officer with a track record of enhancing safety and customer satisfaction at Global Security Management Team. Expert in incident reporting and adept at managing high-stress situations, demonstrated by a history of quick emergency response and conflict resolution. Skilled in report writing and committed to delivering top-notch security services, ensuring a secure and welcoming environment for all.

Overview

22
22
years of professional experience

Work History

Security Officer

Global Security Management Team
Atlanta, Ga
06.2014 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Mail Sorter

USPS
Greenville, Sc
07.2010 - 10.2013
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Customer Service Representative

Hearld Journal
Spartanburg, SC
08.2003 - 10.2009
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Ged - Basic

Adult Education
Spartanburg, SC
02.2020

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security

Languages

English, Elementary

Timeline

Security Officer

Global Security Management Team
06.2014 - Current

Mail Sorter

USPS
07.2010 - 10.2013

Customer Service Representative

Hearld Journal
08.2003 - 10.2009

Ged - Basic

Adult Education