Craig Conway M.B.A.
Rome,Georgia
Summary
Highly adept Information Technology Professional with proven hardware and software configuration and troubleshooting expertise. Manages Campus-wide Local Area Network and minimizes downtime while overseeing system expansion and improved performance. Excellent technical and communication skills coupled with training in fiber optics, system networking, switch programming, and network architecture design.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Information Technology Technician
Berry College
11.2021 - Current
- Implement Voice, Data, and Fiber Optic solutions across campus.
- Programming Network equipment and network infrastructure
- Worked on IT team to implement 25G connections between Data Centers on campus.
- Implemented 10G connections to all administrative buildings and residence halls.
Owner
Conway Communications LLC
09.2019 - Current
- Install Data, Fiber Optic, CCTV, and security systems in various locations throughout Southeast.
- Completed installations for 30 hospitality projects.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Project Manager
Teledata SE
09.2015 - 09.2019
- Managed and built Telecommunications infrastructure.
- Assisted customers daily as tech support to keep their systems operational.
- Quoted, Proposed, and finalized new bids to customers.
- Expanded programming knowledge to various technology systems.
Technician
Southern Home Theater
06.2014 - 09.2015
- Installed and Programmed audio/visual products
- Programmed systems and installed fiber optic infrastructure.
Network Operations Engineer Student Supervisor
Berry College Telecommunications
05.2008 - 01.2014
- Invented new ideas in workplace to accomplish work more efficiently.
- Helped manage and oversee processes involved in telecommunications projects.
- Engineered and developed data and telecommunications infrastructure and systems to each individual building across Berry College campus
- Introduced to potential customers the possibility of upgrading and installing new and improved telecommunication systems.
- Supervised and taught incoming student workers the basic dynamics of the job.
Education
Master of Business Administration -
Berry College
Rome, GA05.2024
Bachelor of Science - Marketing
Berry College
Rome, GA05.2014
Skills
- Project Coordination
- Technical Troubleshooting
- Network Certified
- Network Architecture
- Networking and routing protocol expertise
- Wireless Networking Proficiency
- CFOT Certified
- Fusion Splicing
- Fiber Termination
- Fiber Optic Routing
Certification
- CompTIA Network+
- FOA CFOT
- Fortinet Level 3
- Genetec Security Center Omni-cast Technical Certification
Affiliations
Berry College Staff Advisory Committee, 2023-Present
Competencies
- SQL,
- Tableau
- Aruba switches
- Putty
- SuperPutty
- Microsoft Office Suite
- Corel Paint and Video Studio
- Avaya Phone and Data systems programming
References
- Jason Cox, Owner CSISHOT, 13 Scenic Trace Dr., Rome, GA, 30161, (706)-766-5530, jasoncoxcsi@gmail.com
- Jason Murphine, Director of Network Operations, 2277 Martha Berry Highway NW, Mount Berry, GA, 30149, 406-281-3293, jmurphine@berry.edu
- Penny Miller, General Manager of Hampton Inn, 875 West 1st Street NW, Rome, GA, 30161, (678)-662-0373, Penny.miller@hilton.com
Timeline
Information Technology Technician
Berry College
11.2021 - Current
Owner
Conway Communications LLC
09.2019 - Current
Project Manager
Teledata SE
09.2015 - 09.2019
Technician
Southern Home Theater
06.2014 - 09.2015
Network Operations Engineer Student Supervisor
Berry College Telecommunications
05.2008 - 01.2014
Master of Business Administration -
Berry College
Bachelor of Science - Marketing
Berry College