Craig Davis
Long Beach,CA
Summary
Dynamic professional with a proven track record in warehouse operations, customer service excellence, and superintendent management. Expert in merchandise inspection and fostering team collaboration, I've significantly enhanced workplace safety and efficiency. Skilled in multitasking and maintaining high standards of organization, my focus on achievements has consistently driven positive outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Merchandise Processor
Goodwill
05.2020 - 09.2024
- Prepared merchandise for shipment to appropriate departments/locations.
- 4 years of experience in inventory management, reporting, forecasting, and organization.
- Sorted, priced and stocked merchandise on sales floor.
- Efficient warehouse experience with inspecting products, distribution, quality issues management.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
- Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.
General Laborer
Peopleready
06.2015 - 05.2020
- Performed quality checks on products and materials to identify any defects.
- Assisted team members with managing and executing tasks.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Spearheaded initiatives to improve overall energy efficiency within the facility, resulting in cost savings for the organization.
Customer Service Representative
Toys"R"Us
06.2016 - 11.2017
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Contributed to sales growth by upselling products based off customer interest.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Presented customers with valuable product information to aid in decision-making.
Education
GED -
Opportunities For Learning
Long Beach, CA06-2008
Skills
- Workplace Safety
- Organization skills
- Warehouse Operations
- Documentation skills
- Product Organization
- Load Planning
- Merchandise Inspection
- Teamwork and Collaboration
- Customer Service
- Time Management
- Multitasking
- Cash Handling
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer service-focused
- Custodial machine operation
- Sanitation Techniques
- Guest Relations
- Retail knowledge
Timeline
Merchandise Processor
Goodwill
05.2020 - 09.2024
Customer Service Representative
Toys"R"Us
06.2016 - 11.2017
General Laborer
Peopleready
06.2015 - 05.2020
GED -
Opportunities For Learning
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