Craig Dean
Lawrenceville,PA
Summary
My goal is to find a job that will give me opportunity to provide thorough and reliable experience in providing housekeeping for high-traffic locations. Expertise in inspecting units, maintaining adequate inventory and supplies and organizing laundry services. Clear communicator when interacting with team and courteous, professional attitude with guests.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head Housekeeper
Best Western Plus Horseheads Inn & Suites
04.2022 - 09.2024
- Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Coordinated special event preparations, ensuring seamless execution of setup, service, and cleanup tasks.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Increased employee performance through effective supervision and training.
Housekeeping
Penn Wells Hotel & Lodge
04.2021 - 11.2022
- Collaborated with housekeeping staff to maintain room availability and cleanliness standards.
- Streamlined daily housekeeping tasks by creating checklists and prioritizing duties based on urgency and importance.
- Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
- Aided in maintaining a clean and safe working environment through diligent housekeeping practices onsite.
Line Cook
Ridge Runner Cafe
03.2020 - 11.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Cook
Bradford Recovery Center
04.2018 - 10.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
EBay Seller
Self Employed Web
10.2010 - Current
- Maximized online sales by optimizing product listings, images, and descriptions on the company website.
- Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
- Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
Education
High School Diploma -
Cowanesque Valley High School
Westfield, PA06.2010
Skills
- Online Sales Strategies
- Manual Welding Proficiency
- Seasonal maintenance
- Hazard Assessment
- Heavy Equipment Operation
- Tool Maintenance
- Team Leadership
- Verbal and written communication
- Time Management
- Complex Problem-Solving
Certification
ServSafe, Food Handler Certification
Timeline
Head Housekeeper
Best Western Plus Horseheads Inn & Suites
04.2022 - 09.2024
Housekeeping
Penn Wells Hotel & Lodge
04.2021 - 11.2022
Line Cook
Ridge Runner Cafe
03.2020 - 11.2020
Cook
Bradford Recovery Center
04.2018 - 10.2018
EBay Seller
Self Employed Web
10.2010 - Current
High School Diploma -
Cowanesque Valley High School
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