CRAIG KING
Katy,Texas
Summary
A proven and trusted transformational leader with more than 20 years of Healthcare Human Resource expertise and hospital operational standards experience.
Overview
24
24
years of professional experience
Work History
HUMAN RESOURCES MANAGER
ADVANCED DIAGNOSTICS HEALTHCARE
HOUSTON, TX
10.2019 - Current
- Oversees and manages Human Resource operations at multiple facilities to include locations in the Houston, TX & Dallas, TX Regions.
- Developed partnerships with local EMS Services & American Heart Association instructors to offer free, in-person, monthly certification classes to clinical staff at all facilities. Certifications offered: BLS, ALCs, PALS, & EKG.
- Recruits and evaluates recruitment strategies.
- Ensures hiring of appropriately qualified staff in a cost-effective manner; work to retain staff.
- Advises department leadership on staffing practices such as, but not limited to.
- Affirmative Action Goals
- Salary issues
- Human Resources policies and procedures
- Job descriptions
- Analyzes job market; recommends salaries, benefits, & other compensation to leadership.
- Performs exit interviews.
- Assists in reviewing and revising Human Resources Policy & Procedure Manual.
- Demonstrates knowledge of the organization's Emergency Operations Plan.
- Demonstrates knowledge of and follows organization policies regarding the applicable National Patient Safety Goals.
- Demonstrates knowledge of HIPAA regulations.
- Review benefits with all new employees.
- Assists with conducting annual employee benefits review; explains any changes.
- Analyzes market trends, recommends changes in health insurance, raises, vacation days/personal days, tuition reimbursement, leaves of absence etc., to HR Director.
- Assist with organizing and implementing general orientation sessions to the facility's environment and employment policies and procedures.
- Attends facility meetings prepares reports and analyzes and provides recommendations in a timely and accurate manner.
- Coordinates with Employee Health pre-employment drug screens and physicals.
- Regulatory Experience
- The Joint Commission
- DNV Healthcare
- Texas Health & Human Services
HUMAN RESOURCES MANAGER
SACRED OAK MEDICAL CENTER
HOUSTON, TX
10.2018 - 10.2019
- Managed all HR functions for the Sacred Oaks Medical Center, PHP & IOP.
- Maintained all personal files, training & insurance for both company & contract employees.
- Ensured 100 percent compliance with License and Certifications for Company and Contract employees.
- Managed new hire orientation for Sacred Oaks Medical Center, PHP & IOP locations.
- Worked in partnership with Leadership to create a Customer Service Power Point presentation.
- Coordinate employee appreciation event such as Hospital Week, Nurses Week, and Employee appreciation cookouts.
- Facilitated the completion of, introduced & rolled out new hire 90-day review and annual review, new hire survey and preformed exit interviews.
- Communicated with members of the Leadership team at both locations annual performance reviews that were due and processed annual merit increases within company guidelines.
- Worked in partnership with leadership to create and rollout a PRN agreement for the clinical staff working in the Texas market.
- Uphold the highest level of confidentiality of personnel files, salary administration and disciplinary actions.
- Administered insurance open enrollment presentation to employees at all locations.
- Compiled HR data for monthly Leadership Dashboard and MEC report/ meeting.
- Successfully demonstrated the ability to be an onsite resource for employee relations and investigations, ensuring consistency.
- Involved in recruiting clinical and non-clinical employees for all locations to include posting positions.
- Daily review and correction of employee electronic timesheet for all locations and processing of payroll.
- Participates in job fairs and open houses.
- Manages the onboarding of all new hires to include background checks.
- Direct and supervise HR Generalist.
- Develop reporting for report out to executive leadership.
- Maintained I-9 forms.
- Track PI indicators.
- Maintained ADP payroll system.
HUMAN RESOURCES MANAGER
NOBILIS HEALTHCARE
HOUSTON, TX
10.2017 - 10.2018
- Manage all HR functions for the Herman Drive Surgical Hospital & Revenue Cycle Business Office.
- Maintained all personal file for both company and contract employees.
- Ensured 100 percent compliance with License and Certifications for Hospital and contract employees.
- Managed new hire orientation at both facilities.
- Developed, in partnership with executive leadership, materials for new hire education.
- Purpose: To showcase the organizations core values and expectations for all staff.
- Coordinate employee appreciation event such as Hospital Week, Nurses Week, and employee appreciation cookouts.
- Coordinated both internal and external employee transfers in compliance with company policy.
- Daily review and correction of employee electronic timesheet for both locations.
- Developed and implemented a 5-day training schedule for all new hires at the Revenue Cycle Central Business Office.
- Facilitated the completion of new hire 90-day review, new hire survey and preformed exit interviews.
- Communicated with members of the Leadership team at both locations annual performance reviews that were due and processed annual merit increases within company guidelines.
- Uphold the highest level of confidentiality of personnel files, salary administration and disciplinary actions.
- Administered yearly open enrollment presentation of employees at both locations.
- Prepared daily Labor Analysis report for CEO of Herman Drive Hospital.
- Compiled HR data for monthly Leadership Dashboard and MEC report/ meeting.
- Successfully demonstrated the ability to be an onsite resource for employee relations and investigations, ensuring consistency.
- Involved in recruiting clinical & non-clinical employees for all locations to include posting positions.
- Managed payroll for Herman Drive & Central Business Office.
- Successfully completed Joint Commission and DNV hospital surveys.
- Managed the processing of all new hires including background checks & drug screens, maintained I-9 forms - 100% accuracy.
- Maintain PayCom payroll systems on all employees.
HUMAN RESOURCES MANAGER
2020 EXHIBITS
HOUSTON, TX
10.2015 - 06.2017
- Manage all HR functions at all company locations to include Houston, Cincinnati, Cleveland, Las Vegas, St. Louis, Salt Lake City, Chicago, Toledo.
- Analyze and implemented processes and policies to make improvement recommendations to Management.
- Developed the Human Resources department and created/ implemented the following processes that did not exist:
- Onboarding process for all new employees
- 90 Day Review
- Annual Review
- Performance Improvement process/ forms
- Manager's Guide manual
- Employee Personal Action process/ forms
- Redesigned the biweekly pay cycle to reduce manual adjustments.
- Managed payroll for the Houston location.
- Safety Management for all locations.
- Streamlined safety reporting for all locations.
- Created and oversaw a Safety Team that meet once a month.
- Investigated accidents and filed appropriate paperwork with company's workers compensation carrier.
- Guided and supported Managers/ Directors in developing corrective action and ensure proper documentation and follow up.
- Daily review of time clock program to ensure current hours and timely submission of payroll.
- Partnered with Department Managers/ Directors concerning potential overtime hours.
- Submit appropriate paperwork and participated in unemployment claims.
- Organize and participate in yearly Health Insurance, 401K and AFLAC renewal benefit meetings/ presentations with benefit brokers.
- Preformed benefit administration to include new hire enrollment, managed open enrollment, managed open enrollment benefit presentation to all locations using Skype and PowerPoint presentations.
- Administered and tracked Leave of Absence in compliance with applicable laws.
- Administered full onboarding process to include negotiation salaries and drafting offer letters.
- Oversaw the termination process to include yearly reduction in force, involuntary termination, and conduct exit interviews for voluntary terminations.
- Preformed weekly audits of project hours entered by employees for billing clients.
- Managed and Audited employee Personal Time Off accounts.
- Investigated and resolved employee complaints.
HUMAN RESOURCES, PAYROLL, & BENEFITS COORDINATOR
TRUIMPHEALTHCARE/ KINDRED HEALTHCARE
12.2002 - 10.2015
- Manage the HR function at the facility for an average of 302 employees.
- Input data/changes in SAP as appropriate each pay period for status changes, new hires, and terminations.
- Coordinate employee appreciation events such as Hospital Week, Nurses Week, Service Awards, and Employee Recognition.
- Calculate and present salary recommendations for candidates based on the internal equity of the department and candidates' years for experience.
- On board new employees and schedule them for General Hospital Orientation.
- Schedule, Coordinate, and Present at monthly General Hospital Orientation.
- Prepare monthly reports for executive leadership.
- Support Hospital leaders in annual performance reviews, merit process, and employee engagement.
- Interpret general hospital policies and pay practices for employees and leadership.
- Partner with leaders on creating employee performance improvement plans.
- Maintain personnel files up to the standards of JCAHO, Dept. of Health, and local, state, and federal laws.
- Coordinate internal transfers in compliance with hospital and department policies.
- Ensure accurate and timely biweekly payroll processing by auditing/ reviewing time sheets, making corrections, and submitting to corporate payroll department.
- Participate as an onsite resource for employee relations and investigations.
- Assist with internal and external auditing.
- Prepare various payroll reports at pay period end.
- Present open enrollment information to staff.
- Create and present offers of employment to candidates.
- Maintain accurate documentation on all candidates during the interview process.
- Distribute fills/vacancy report to Leadership.
- Successfully completed multiple Joint Commission hospital surveys.
Education
UNIVERSITY OF HOUSTON
HOUSTON, TEXASSkills
- MS Office Proficient
- Timekeeping Platforms: Kronos, PayCom, Lathem
- Payroll Platforms: ADP, SAP, PayCom
- Regulatory Experience
- The Joint Commission
- DNV Healthcare
- Texas Health & Human Services
EDUCATION/ MILITARY SERVICE
UNITES STATES MARINE CORPS, 1981-1984 – Honorable Discharge, 1991-1991 – Honorable Discharge
Timeline
HUMAN RESOURCES MANAGER
ADVANCED DIAGNOSTICS HEALTHCARE
10.2019 - Current
HUMAN RESOURCES MANAGER
SACRED OAK MEDICAL CENTER
10.2018 - 10.2019
HUMAN RESOURCES MANAGER
NOBILIS HEALTHCARE
10.2017 - 10.2018
HUMAN RESOURCES MANAGER
2020 EXHIBITS
10.2015 - 06.2017
HUMAN RESOURCES, PAYROLL, & BENEFITS COORDINATOR
TRUIMPHEALTHCARE/ KINDRED HEALTHCARE
12.2002 - 10.2015
UNIVERSITY OF HOUSTON