Craig Kunishige
Clovis,CA
Summary
Accomplished General Manager at KuniSama Japanese Restaurant, adept in operations management and leadership, significantly enhancing sales and team cohesion. Excelled in staff training and development, ensuring high customer satisfaction and loyalty. Proven track record in fostering strong partner relationships and driving profitability through strategic initiatives.
Overview
11
11
years of professional experience
Work History
General Manager
KuniSama Japanese Restaurant
01.2014 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Daily cleaning and janitorial duites.
Manager
Birdies and Brews
04.2022 - 04.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Did all daily and end of night cleaning and janitorial duites.
Education
No Degree - Psychology
National University
Fresno, CASkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Staff Management
- Customer Relations
- Training and Development
Additional Information
I am a very hard worker and take pride in every job or activity I perform.
Timeline
Manager
Birdies and Brews
04.2022 - 04.2023
General Manager
KuniSama Japanese Restaurant
01.2014 - Current
No Degree - Psychology
National University
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