Craig Manickchand
West Palm Beach,FL
Summary
Hardworking Team Leader with 10 years of experience in high pace environments. Knowledgeable in retail and sales. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees.
Hired as a frozen and dairy associate, promoted to the department manager position for frozen and dairy. Promoted again to the grocery department manager role.
Advanced to Team Lead for meat and produce. Responsible for the operations of the departments.
Overview
14
14
years of professional experience
Work History
Dairy Department Manager
Sprouts Farmer Market
West Palm Beach, FL
05.2023 - Current
- Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
- Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
- Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
- Implemented effective merchandising strategies to increase sales and profitability of the dairy department.
- Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
- Utilized advanced forecasting methods to accurately predict future sales trends, optimizing inventory planning as needed.
- Passing PCR, Shrink, and Ecolab
Assistant Produce Manager
Sprouts Farmer Market
West Palm Beach, FL
04.2022 - Current
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
Team Lead
Walmart
West Palm Beach, FL
10.2010 - Current
- Identified stock imperfections, assigned grades and noted production concerns based on touring inspections.
- Quickly adapted plans and adjusted daily equipment to maintain high standards of functionality and safety.
- Directed and supervised team of 10-15 people engaged in teaching and training development.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Communicating goals and feedback.
- Hiring, scheduling, promoting, coaching, and evaluating associates.
- Maintains sales floor in the meat and produce areas.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2007
Skills
- Employee Evaluation
- Workplace safety
- Performance improvement
- Staff education and training
- Sales expertise
- Inventory management
- Customer service
- Merchandising
- Management
- Problem-solving
- Team work
- Reliability
- Team management
- Supervising experience
- Organizational skills
Timeline
Dairy Department Manager
Sprouts Farmer Market
05.2023 - Current
Assistant Produce Manager
Sprouts Farmer Market
04.2022 - Current
Team Lead
Walmart
10.2010 - Current
High School Diploma -
Royal Palm Beach High School