Craig McDonald

• Completed clerical tasks such as filing, copying and distributing mail.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Processed invoices and expenses to facilitate on-time payment.
• Coordinated, scheduled and arranged business meetings and travel calendars.
• Arranged rapid office equipment repair and maintenance with vendors.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Drafted common document templates for use by executives and employees.
• Filed paperwork and organized computer-based information.
• Answered high volume of phone calls and email inquiries.
• Handled incoming and outgoing mail, email and faxes.
• Worked with senior management to initiate new projects and assist in various processes.
• Screened personal and business calls and directed to appropriate party.
• Interacted with customers by phone, email or in-person to provide information.
• Developed correspondence letters, memos and emails.

Scouted and signed bands to record label and assisted with underground marketing of music groups and record releases

Coordinated mailroom team's workflow, delegating tasks to all employees.Verified proper distribution of incoming mail to correct individuals and departments.