Job Search Status
Open to workDesired start date: Flexible
Open To Work
craig mcdonnell
Barnegat,NJ
Work Preference
Summary
Proven sales manager with expertise in client relationship management and strategic planning. Known for building lasting client connections and driving customer loyalty through exceptional service.
Overview
17
17
years of professional experience
Work History
Sales Manager
Leed Concrete and Supply
Barnegat, NJ
04.2017 - 01.2025
- Developed strategic sales plans to penetrate new markets, increasing customer base.
- Fostered relationships with key clients, enhancing customer loyalty and satisfaction levels.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Aviation Boatswain's Mate, Equipment
United States Navy, Boatswain's Mate
Everett, WA
02.2008 - 02.2016
- Supervised maintenance and repair of aviation equipment, ensuring operational readiness and safety compliance.
- Coordinated launch and recovery operations, enhancing efficiency of aircraft handling procedures.
- Trained junior personnel on safety protocols and equipment operation, fostering a culture of safety and teamwork.
- Implemented process improvements that reduced turnaround time for aircraft servicing tasks.
- Led cross-functional teams in executing complex flight deck operations during high-tempo missions, optimizing resource allocation.
- Expedited aircraft launches by skillfully operating catapult steam systems and jet blast deflectors during high-intensity operations.
- Upheld stringent quality control standards by performing meticulous inspections on aviation support equipment before each use.
- Enhanced aircraft launch and recovery efforts by meticulously maintaining and repairing catapult systems, arresting gear, and associated equipment.
- Improved emergency response readiness with regular training in firefighting techniques, damage control measures, and first aid procedures.
- Reduced equipment downtime with regular maintenance on hydraulic, pneumatic, and electrical systems associated with aviation boatswain''s mate responsibilities.
Education
Business Management
Ocean County College
Toms River, NJ09-2028
Skills
- Building professional connections
- Sales team development
- Employee supervision
- Goal setting
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Client relationship management
- Positive and upbeat
- Direct sales
Timeline
Sales Manager
Leed Concrete and Supply
04.2017 - 01.2025
Aviation Boatswain's Mate, Equipment
United States Navy, Boatswain's Mate
02.2008 - 02.2016
Business Management
Ocean County College