Eric Guttridge
MSW Student/Information Technology Executive
Erwinna,PA
Summary
Natural leader successful at strategically boosting technology outsourcing company profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and worldwide business operations. After more than 30 years of experience and the sale of my company, I have decided to change careers to become a Clinical Social Worker and am currently pursuing my MSW degree at Rutgers University.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work History
Board Member
ECI
New York, NY
07.2020 - Current
- Lead integration team after Alphaserve Technologies was acquired last year by ECI. Project involved integration of two companies with over 900 employees located in more than 20 offices worldwide.
- Through quarterly board meetings and regular meetings with senior management team, offer strategy and goals to firm.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
Founding Member and Chief Operating Officer
Alphaserve Technologies
New York, NY
03.2010 - 07.2020
- Oversaw worldwide operations and led management team to increase annual revenue and profits year over year during 10 years in operation.
- Grew company from $4M in revenue in 2010 to worldwide organization with over $50M in revenue.
- Established HR and Corporate policies to promote company culture and vision.
- Led global HR team which included people management, HR systems, talent acquisition, benefits and compensation, Organization Development, and equity and inclusion program.
- Took company to market in 2020 and successfully sold company to private equity firm where Alphaserve Technologies was merged with Eze Castle Integration creating integrated company with over $100M in revenue and 1000 employees operating in 6 countries.
Managing Director, Partner
EXENET, LLC
New York, NY
12.2006 - 12.2010
- After acquisition of COMgroup, became Board member and Managing Director of Commercial Markets for EXENET, LLC a large IT support firm.
- Responsible for running all aspects of mid-market financial services client base along with HR and operations for firm.
- As board member for EXENET, LLC responsible for growth of company to over $20M in revenue and over 200 employees.
- Successfully restructured firm in 2010 and formed Alphaserve Technologies.
President
COMgroup, LLC.
New York, NY
01.2001 - 12.2006
- Established IT Services firm specialized in providing IT support services to financial firms.
- Increased company from 2 employees and $50k in revenue to 10 employees and $1M in revenue.
- Ran all aspects of company including strategy, sales, and operations.
- Successfully sold COMgroup to EXENET, LLC. in 2006
Vice President
Communications Engineering Inc.
New York, NY
01.1997 - 12.2001
- Established professional services group and ran operations for IT outsourcing firm specializing in data center planning, design and build.
- Successfully grew business for by more than 50% in 5 years.
- Left to start my own IT Services firm in 2001
Education
Bachelor of Science - Computer Networking And Telecommunications
SUNY Polytechnic Institute
Utica, NY 09.1984 - 12.1988
Master of Science - Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ 09.2022 - Current
Skills
Leadership
Cultural Awareness
Financial Management
Budgeting
Staff Management
Program oversight
Negotiation
Teambuilding
Compensation and benefits
Recruitment strategies
Company organization
Policy and procedure adherence
Human resources
Training programs
Timeline
Master of Science - Social Work
Rutgers, The State University of New Jersey
09.2022 - Current
Board Member
ECI
07.2020 - Current
Founding Member and Chief Operating Officer
Alphaserve Technologies
03.2010 - 07.2020
Managing Director, Partner
EXENET, LLC
12.2006 - 12.2010
President
COMgroup, LLC.
01.2001 - 12.2006
Vice President
Communications Engineering Inc.
01.1997 - 12.2001
Bachelor of Science - Computer Networking And Telecommunications
SUNY Polytechnic Institute
09.1984 - 12.1988