Craig Mojica
Live Oak,CA
Summary
Leading a team of 11 field technicians with over a decade of experience in diesel technician services, managing personnel across two companies. Demonstrated a disciplined and detail-oriented approach to coordinating services for various equipment types. Established and maintained productive relationships with team members, suppliers, and customers to enhance service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Field Service Supervisor
Holt Of California
Pleasant Grove, CA
02.2022 - Current
- Collaborated with other departments to ensure that customer requests were addressed in a timely manner.
- Maintained detailed records of all service calls, repairs, parts used, labor costs.
- Organized and supervised field service team to ensure timely completion of assigned tasks.
- Developed strategies for responding quickly to emergency repair needs at customer locations.
- Analyzed field data to identify trends or areas for improvement in service delivery processes.
- Initiated career as diesel technician at Holt, achieving Caterpillar-certified rebuild of 815F.
Promoted to field service supervisor following two years of shop experience.
Overseeing field service team for almost two years, driving operational efficiency.
Platoon Sergeant/Motor Transport Maintenance Chief
United States Marine Corps
Twentynine Palms, CA
03.2015 - 07.2022
- Supervised 52 Marines in Motor Pool, including Diesel Technicians and Motor Transport Operators.
- Oversaw 15 Diesel Technicians as Regimental Motor Transport Maintenance Chief.
- Coordinated maintenance activities for Battalion Motor Transport.
- Directed tool room operations and preventative maintenance checks and services.
- Managed quality control and modifications as Non-Commissioned Officer.
- Led shop team as Shop Chief and Hazardous Material Non-Commissioned Officer.
- Served as Diesel Floor Technician, executing repairs and maintenance tasks.
- Trained at Diesel Technician Military Occupational Specialty School.
Construction Laborer
100% Construction
Arbuckle, CA
07.2009 - 02.2015
- Repaired damaged structures such as walls or floors when needed.
- Removed rubble and other debris at construction sites using wheelbarrows or other equipment.
- Maintained a safe work environment by adhering to safety regulations and guidelines.
- Performed general clean-up activities onsite including sweeping and disposing of debris.
- Installed insulation into walls before applying drywall panels.
- Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Education
High School Diploma -
River Valley Highschool
Yuba City, CA06-2009
Skills
- Field service management
- Customer service
- Data analysis
- Emergency response
- Effective communication
- Time management
- Scheduling jobs
- Managing customer billing
Accomplishments
2 - Navy and Marine Corps Achievement Medals
1 - Certificate of Commendation
6 - Letters of Appreciation
2 - Marine Corps Good Conduct Medals
1 – Navy and Marine Corps Commendation Medal
Certification
- Over 25 certifications in diesel equipment. If there was any course to learn about diesel equipment in the Marine Corps., I've taken it.
- Caterpillar Hydraulic Training
- Caterpillar Powertrain Training
- Caterpillar Air Conditioning Training
- Caterpillar Electrical Diagnosis Training
- Caterpillar Engine Training
References
References available upon request.
Timeline
Field Service Supervisor
Holt Of California
02.2022 - Current
Platoon Sergeant/Motor Transport Maintenance Chief
United States Marine Corps
03.2015 - 07.2022
Construction Laborer
100% Construction
07.2009 - 02.2015
High School Diploma -
River Valley Highschool