Craig Mulford
Bel Air,MD
Summary
Senior Utility Dispatcher with 10 years of experience in DSO dispatch. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Senior Utility Dispatcher
BGE, Baltimore Gas & Electric
04.2020 - Current
Lead the room and the employees when supervision is not available
Manage each area dispatched
Assist with training of new dispatchers
Critical thinker
Able to answer questions involving emergency work
Managing reports
Utility Dispatcher 1
BGE, Baltimore Gas & Electric
08.2014 - 04.2020
Proficient in ( GAS, GCMR, SFO, and UIQ )
Capable trainer in all areas
Secondary electric dispatcher
outdoor lighting dispatcher
Dispatcher for the mobile operations center
Utility Dispatcher
BGE, Baltimore Gas & Electric
05.2011 - 08.2014
Manage the Meter Reading office
Tracking all reports for the performance of the meter readers
Scheduling all work and routes
Over sees the upkeep on all company vehicles and electronic equipment
Education
Calvert Hall
Baltimore, MD06.1988
Skills
Critical thinker
Dealing with emergencies
Territory communications oversight
Knowledge of ASSET SUITE 8, GIS, CCB, PRAGMA CAD, EXCEL, OUTLOOK, ITRON and MDS
Timeline
Senior Utility Dispatcher
BGE, Baltimore Gas & Electric
04.2020 - Current
Utility Dispatcher 1
BGE, Baltimore Gas & Electric
08.2014 - 04.2020
Utility Dispatcher
BGE, Baltimore Gas & Electric
05.2011 - 08.2014
Calvert Hall
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