Craig O'Brien
Springfield
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service expertise at Jazzies Bar and Grill to enhance guest satisfaction. My engaging personality and reliability, combined with a knack for efficient cash handling and inventory management, significantly contributed to the establishment's success.
Overview
6
6
years of professional experience
Work History
Bartender
Jazzies Bar and Grill
09.2024 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Worked lottery machines
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Greenleafe Cafe
02.2022 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Empire Burger
10.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
The Boot
07.2019 - 04.2021
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA01-2009
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Customer service expertise
Timeline
Bartender
Jazzies Bar and Grill
09.2024 - Current
Bartender
Greenleafe Cafe
02.2022 - 08.2024
Server
Empire Burger
10.2020 - 01.2022
Bartender
The Boot
07.2019 - 04.2021
High School Diploma -
Lafayette High School
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