Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Pearce

Mason City,IA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Fourteen Foods, Dairy Queen
08.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Grounds Superintendent

North Iowa Fairgrounds
03.2017 - 08.2021
  • Established successful procedures for day-to-day operations and long-term planning.
  • Worked with specialized teams to accomplish all objectives and achieve goals.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Scheduled and supervised maintenance and repair of equipment, buildings and grounds.

Fabrication Worker

Curries
06.2012 - 12.2017
  • Maintained clean and organized working environment to promote safety and efficiency.
  • Collaborated with team members to complete projects accurately and quickly.
  • Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
  • Used gauges, templates, and other measuring devices to inspect production parts.
  • Verified part numbers and placed parts in appropriate shipping containers.

Education

Associate of Arts - General Studies

North Iowa Area Community College
Mason City, IA
1996

High School Diploma -

North Central High School
Manly, IA
05.1994

Skills

  • Sales Activities
  • Microsoft Windows
  • Staff Training
  • Customer Service
  • Verbal and Written Communication
  • Employment Law
  • Microsoft Office
  • Employee Scheduling
  • Food Preparation and Safety
  • Heavy Equipment Operator
  • Punctual and Dependable

Certification

  • Certified General Manager, Dairy Queen - 10 yrs
  • Serve Safe Training - 5 yrs

Timeline

General Manager

Fourteen Foods, Dairy Queen
08.2021 - Current

Grounds Superintendent

North Iowa Fairgrounds
03.2017 - 08.2021

Fabrication Worker

Curries
06.2012 - 12.2017

Associate of Arts - General Studies

North Iowa Area Community College

High School Diploma -

North Central High School
  • Certified General Manager, Dairy Queen - 10 yrs
  • Serve Safe Training - 5 yrs
Craig Pearce