Craig Persoff

• Recovered and facilitated the recovery of $500,000 in past due Accounts Receivable within the first month of the assignment.
• Resolved $500,000 in disputed invoices, enhancing cash flow management for acquiring entity.
• Analyzed warranty claims and billing disputes, ensuring accurate account reconciliation during corporate takeover.
• Facilitated professional communication with clients via phone, Microsoft Outlook to expedite payment resolution on outstanding balances.

• Executed comprehensive audits to identify and rectify General Ledger discrepancies for diverse client portfolios.
• Managed heavy Collections operations for client accounts, significantly reducing the volume of outstanding account balances.
• Identified and escalated delinquency trends, implementing strategic workflows to improve firm liquidity and Cash Flow Management.
• Developed Accounts Receivable and Payable departments for new companies, ensuring Billing Operations were optimized from inception.
• Ensured all revenue was recorded in strict accordance with US GAAP, maintaining high standards for Financial Reporting.

• Analyzed accounting records using Accounting Software to ensure 100% accuracy of financial statements.
• Generated detailed financial reports on monthly and fiscal year expenses, aiding executive decision-making.
• Collaborated with external auditors to prepare financial documents, enhancing accuracy of account reconciliation.
• Maintained organized digital records in Microsoft Office, ensuring efficient data retrieval and audit transparency.

• Collected $170,000 to $210,000 monthly, ensuring healthy cash flow through proactive client follow-up.
• Posted all ACH, Credit Card, and Bank Wire transactions, ensuring daily Account Reconciliation for high-volume accounts.
• Arranged short-term payment plans for clients, streamlining payment resolution while enhancing client relationships.
• Documented audit findings and prepared detailed reports in, supporting management decision-making.

• Audited three years of accounts receivable records, correcting posting errors to maintain financial integrity.
• Executed comprehensive audits and managed daily bank reconciliations, ensuring accuracy in cash application.
• Utilized CRM Software and internal databases to resolve discrepancies between billing records and client payments.
• Devised and implemented automated invoice distribution systems, streamlining billing operations and minimizing manual errors.

• Managed Accounts Payable reports and tracked vendor aging to prevent service interruptions and optimize cash outflows.
• Processed checks to vendors while maintaining detailed audit trails and ensuring confidentiality.
• Collaborated with comptroller to optimize financial processes, enhancing department efficiency and reporting accuracy.
• Tracked financial transactions to support preparation of monthly financial statements.

• Maintained $180,000 to $210,000 in monthly collections, effectively reducing the Days Sales Outstanding (DSO).
• Streamlined collections processes using NetSuite, Salesforce, and QuickBooks to enhance operational efficiency.
• Resolved complex client account issues through proactive communication and detailed analysis of billing history, improving client satisfaction.
• Compiled weekly management reports to monitor recovery rates and pending resolutions, driving informed decision-making.

• Streamlined Accounts Receivable operations, enhancing billing accuracy and accelerating cash flow.
• Resolved credit card chargeback disputes through thorough account reconciliation and evidence collection, ensuring timely resolution.
• Managed Customer Service Department of 7 employees, prioritizing client relationship management and effective issue resolution.
• Utilized SAP and other Accounting Software to manage high-volume international transactions and reporting.

• Supervised 11 employees in A/R and A/P departments, ensuring timely and accurate billing operations.
• Prepared P&L reports and detailed Accounts Receivable analysis for Board of Directors, supporting strategic decision-making.
• Implemented new internal controls to strengthen data analysis and financial oversight in construction projects.
• Maintained strict adherence to US GAAP standards for all corporate financial statements and reporting packages.
• Placed leans on new projects and removed once project was completed.
• Notice to owner

• Maintained executive-level financial reporting and budget oversight, supporting over a decade of agency growth.
• Managed the agency's internal Accounting Software transition, improving the efficiency of high-volume financial transactions.
• Collaborated with external auditors during annual audit processes to ensure 100% compliance and transparency.
• Supervised team of 18-22 personnel, achieving high-performance results in collections and client account reconciliation.

• Directed strategic planning to enhance agency revenue and drive client acquisition in Collections industry.
• Managed total responsibility for all accounting functions, including General Ledger, A/R, A/P, and complex Financial Reporting.
• Facilitated agency growth through advanced skip tracing techniques and effective cash flow management strategies.
• Established client relationship management protocols that secured long-term retention of major legal and commercial clients.

Support order-to-cash cycle, including invoicing, cash application, collections, and account reconciliation.

Prepare and send accurate invoices, and resolve billing issues promptly.

Apply customer payments by check, ACH, wire, credit card, and lockbox; clear unapplied cash and short pays.

Review aging reports, prioritize past-due accounts, and follow up professionally by phone and email.

Work with sales, customer service, and operations to resolve payment disputes and deductions.

Review DSO, aging trends, collection activity, and customer payment patterns; recommend follow-up actions.

Help assess credit risk, support credit limit reviews, and flag at-risk accounts early.

Reconcile AR subledger to general ledger, and assist with month-end close and journal entries.

Estimate allowance for doubtful accounts, and support bad debt write-off reviews.

Prepare cash forecasts and AR reports using Power BI or similar tools.

Work in ERP and billing systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, QuickBooks, or Workday, plus collections tools like HighRadius, Billtrust, or Esker.

Support audits and internal controls, including SOX where applicable, with clear documentation.

Identify process improvements and automation opportunities, including AI-assisted cash application and collections tools.

Reconcile customer and vendor accounts, and work with customers or vendors to resolve transaction issues.

Review contract terms.

Perform work under periodic or cyclical time schedules and pressure, including tight deadlines, complex work, and billing or payment cycles.

Review change orders.

Identify process improvements and take part in activities that increase transaction efficiency.

Maintain current pending collections and credit holds.

Review lien waivers.

Support operations tasks.