Craig Pickett
Hilton,USA
Summary
Enthusiastic Logistics professional with 7+years experience in planning, executing, directing and coordinating all facets of domestic and global logistics and supply operations. Skilled in operations management, strategic planning, risk assessment and safety, transportation coordination, cost reduction efforts, fleet management, inventory control and inspection, leadership and team building
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Brinks Security
Rochester, NY
10.2023 - Current
- Responsible for managing the daily operations of armored truck drivers, including optimization and route planning, scheduling, and the timely and secure delivery of shipments.
- In charge of monitoring up to 15 routes or more than 600 ATMs and/or CompuSafes.
- Completing monthly branch audits and fleet audits.
- Working with program platforms such as Power BI, Workday, Kronos time management, SharePoint, Salesforce, Fleetio and SAP Concur.
- Strong emphasis on lean processes and continuous improvement.
Operations Manager
DHL Express
Rochester, NY
10.2017 - 09.2023
- Company Overview: 3rd party contractor for DHL Express
- Direct a team of 18+ employees who provide prompt delivery for domestic and international clients while handling direct import/export materials
- Responsible for interviewing, training and monitoring new hires while making recommendations for performance improvements and defining goals for subordinance
- Collaborate with DHL management and sales teams to ensure top quality customer service and partner with fleet providers for transportation needs
- Participate in cost reduction efforts by identifying low volume routes to consolidate and minimize overtime usage
- Utilize Fareye and WISE systems for route optimization, on time deliveries and excellent customer service
- Manage all inbound and outbound inventory using Microsoft Excel
- 3rd party contractor for DHL Express
Foreclosure Sales Assistant
Shapiro DiCaro and Barak LLC
05.2014 - 10.2017
- Drafted, edited and finalized Notices of Sale and Notices of Entry for customers, attorneys and banks using Microsoft office (Excel, Word)
- Handled phone calls with clients and banks in regards to upcoming sales of property
- Directly managed foreclosure matters in regards to deed in lieu and loan modifications
Store Manager
Abercrombie and Fitch
11.2011 - 05.2014
- Managed day to day operations of a multi-billion-dollar company including setting and exceeded sales goals
- Supported the district manager in conducting weekly meetings and delivering quality reviews
- Recruited potential talent for associates across all levels in the store, conducting interviews and led new hire orientations
- Worked directly with loss prevention team
Education
B.A. - Advertising and Public Relations
Rochester Institute of Technology
Rochester, NY05.2009
Skills
Problem solving
Analytical and critical thinker
Data analysis
Project management
Time management
Leadership
Certification
- DOT Certified
- Annual Dangerous Goods course
Timeline
Operations Manager
Brinks Security
10.2023 - Current
Operations Manager
DHL Express
10.2017 - 09.2023
Foreclosure Sales Assistant
Shapiro DiCaro and Barak LLC
05.2014 - 10.2017
Store Manager
Abercrombie and Fitch
11.2011 - 05.2014
B.A. - Advertising and Public Relations
Rochester Institute of Technology