Craig Rohrs
NORTH LAS VEGAS,NV
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring automotive knowledge, and maintenance abilities developed over 44-year career to a growth-oriented role.
Overview
36
36
years of professional experience
Work History
Field Training Specialist
Bg Southern Nevada
04.2014 - 08.2023
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Documented participation and evaluated learning for each participant.
- Traveled to client locations to conduct training classes.
- Prepared videos for online and remote instruction.
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Used power point to design training for customers and employees and increase company retention and productivity rates.
Automotive Machine Shop Manager
Carquest Autoparts
03.1987 - 03.2014
- Over 25 years experience of automotive engine machine rebuilding, engine assembly, all aspects of engine work, machine maintenance, manager skills, managing a small crew,
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Education
High School Diploma -
Hoover High School
San Diego, CASkills
- Coaching and Development
- Online Training
- Curriculum Design
- Client Retention
- Employee Appraisals
- Tech Support
- Field Consulting
- Business Needs Analysis
- Stakeholder Feedback
Accomplishments
As Sales Representative for BG Southern Nevada i personally was responsible for bringing in nine dealerships equating to over one million dollars a year in revenue.
As Field Training Specialist i have trained hundreds of technicians in vehicle maintenance.
Classic Cars, Fishing
My classic car is a 1967 Camaro that i'm restoring on the weekends if im not enjoying my other passion which is bass fishing.
Timeline
Field Training Specialist
Bg Southern Nevada
04.2014 - 08.2023
Automotive Machine Shop Manager
Carquest Autoparts
03.1987 - 03.2014
High School Diploma -
Hoover High School
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