Craig Ross
ShopRite of Patchogue
Miller Place,NY
30
years of professional experience
Dependable leader with years of experience supervising staff, assigning nightly tasks, and resolving issues quickly. Known for keeping operations organized, shelves stocked, and teams prepared for safe, efficient service.
Work History
Night Cheif
11 Years 1 Month- Trained night shift staff on procedures, service standards, and emergency response
- Supervised overnight operations, maintaining smooth workflow and service continuity
- Created nightly shift task lists to assign duties to each employee.
- Communicated operational updates to day management, supporting accurate shift handoff
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Senior Assistant Manager
11 Years 1 Month- Directed daily front-of-house and arcade operations to maintain smooth guest flow and service standards.
- Coordinated shift schedules, labor coverage, and task assignments across party, dining, and game areas.
- Trained team members on guest service, safety procedures, and operational expectations.
- Monitored food handling, cleanliness, and facility readiness to support compliance and guest satisfaction.
Night Manager
15 Years 1 Month- Directed overnight store operations, ensuring shelves, stockroom, and sales floor remained organized and ready for opening.
- Supervised associates during freight processing, zoning, and replenishment to maintain consistent store presentation.
- Resolved staffing and workflow challenges quickly to keep overnight productivity and store readiness on track.
- Inspected inventory flow and adjusted task assignments to support accurate replenishment and workload balance.
- Trained team members on stocking priorities, recovery expectations, and efficient backroom organization.
Education
Bachelor of Science - Management
- 3.7
Skills
People management
Time management
Conflict resolution
Inventory management
Operational oversight
Policy enforcement
Assignment delegation
Stock replenishment
Strong leadership
Timeline
Night Cheif
ShopRite of Patchogue
09.2015 - CurrentRead More
Senior Assistant Manager
Chuck E Cheese
10.2011 - 11.2022Read More
Night Manager
WALMART, Walmart
09.1996 - 10.2011Read More
Binghamton University
Bachelor of Science from Management
Read More