Craig Taylor

Producing branch manager recruiting and managing originators, managing pipeline, interacting with underwriting and closing management to create targeted outcomes in production and customer service.

Mortgage producer. Developed r partners production

• Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Submitted loan applications to underwriter for verification and recommendations.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Developed and maintained relationships with local real estate agents.
• Reviewed and edited loan agreements to promote efficiency and accuracy.

• Submitted loan applications to underwriter for verification and recommendations.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Developed and maintained relationships with local real estate agents.
• Reviewed and edited loan agreements to promote efficiency and accuracy.

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.

• Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
• Reviewed customer applications closely to identify any opportunities for further development and revenue.
• Built positive relationships with customers by offering best financing and product options for [Type] loans.
• Educated customers about [Type] loan options, benefits and restrictions.