Summary
Overview
Work History
Education
Skills
Timeline
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Craig Tucker

Summary

Motivated Merrimack College graduate specializing in Business Administration with a Concentration in Corporate Finance. Proven track record in customer service, poised to excel in a dynamic career path. Leveraging academic background and practical experience to drive success in the field. Ready to contribute value and make a positive impact within a professional setting.

Overview

6
6
years of professional experience

Work History

Café Supervisor

Lifetime Fitness
03.2024 - Current
  • Provided stellar customer service while preparing and serving made-to-order food. Maintained a clean facility, provided training and supported other staff as needed.
  • Received beverage and food deliveries checking delivery contents to verify product quantity and quality.
  • Enhanced customer satisfaction by efficiently managing cafe operations and resolving complaints regarding service and food quality to prevent loss of business.

Chef and Suite Supervisor

Fenway Park
05.2021 - 05.2024
  • Ensured best-in-class delivery of food and service to all suites. Trained employees of all levels. Managed client concerns.
  • Achieved high customer satisfaction by consistently creating and presenting high-quality dishes. Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
  • Planned and directed high-volume food preparation in fast-paced environment.

Swim Instructor

Goldfish Swim School
08.2019 - 05.2021
  • Taught daily swim instruction to students varying in ages and skill levels, talked to parents for improvements and reflections.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Education

Bachelor of Science - Business Administration Concentration In Finance

Merrimack College
North Andover, MA
05-2025

High School Diploma -

Westford Academy
Westford, MA
06-2021

Skills

  • Training and mentoring
  • Staff management
  • Excellent communication
  • Self motivation
  • Team collaboration
  • Customer service
  • Decision-making
  • Strategic planning
  • Microsoft
  • Excel

Timeline

Café Supervisor

Lifetime Fitness
03.2024 - Current

Chef and Suite Supervisor

Fenway Park
05.2021 - 05.2024

Swim Instructor

Goldfish Swim School
08.2019 - 05.2021

Bachelor of Science - Business Administration Concentration In Finance

Merrimack College

High School Diploma -

Westford Academy

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Craig Tucker