Composed Communications Dispatcher manages multiple tasks simultaneously. Professional with extensive computer skills and training to handle stressful calls and determine appropriate resources for dispatch. Strategic-thinking Communications professional adept at writing, editing and shaping copy to meet specific needs, enhance perception and drive change. Decisive and focused with expertise in team leadership, program management and complex problem-solving. Maintains positive media relations and promotes specific messages. Meticulous Communications Dispatcher with a background assessing emergency situations and routing the proper first responders. Detail-oriented performer with over 25 years of taking calls and keeping individuals on the phone as calm as possible. Considered a team player to remain composed in very stressful situations.
Operate telephones, communications equipment, and computers associated with police, fire and emergency medical communication.
Operates national/state (NCIC/GCIC) criminal information computer systems to retrieve/update criminal information and motor vehicle/license records.
Run inquiries and enters updates on data such as criminal histories, warrants, missing/wanted persons.
Monitors security cameras, observes individuals in booking room and holding cell.
Strategy development
undefinedGCIC/GA Peace Officer Standard and Training Council for Entry Certification Level
APCO Institute Communications Training Officer, 6th Ed.
GBI/GCIC Terminal Agency Coordinator Certification(TAC)
GCIC Certificate of Training Security & Integrity
GCIC/GA Peace Officer Standard and Training Council for Entry Certification Level