Craig Polanowski
Field Supervisor
Buffalo,NY
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Accomplished and energetic employee with a solid history of achievement in all aspects pursued.
Overview
24
24
years of professional experience
3
3
Certification
Work History
Senior Service Technician
Reimer Home Services
Tonawanda, NY
10.2015 - Current
- Demonstrated increased knowledge of company products and equipment.
- Assisted team members with hvac equipment troubleshooting and diagnostics.
- Evaluated systems according to predetermined checklist and noted issues.
- Diagnosis of system operations, troubleshooting and repair.
- Build client relationships, advised and assisted clients about their systems.
- Familiar with Service Titan and Successware
- Preventative maintenance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Building Engineer
Priam Properties
Buffalo, NY
11.2019 - 05.2021
- Liaised with vendor to coordinate quarterly fire alarm testing and maintenance.
- Maintained computerized or manual equipment logs to detail preventive work.
- Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
- Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
- Executed tasks within time and budget constraints.
- Installed, aligned and balanced new equipment
- Familiar with Johnson Controls Metasys
- Preventative maintenance on multiple steam boilers, hydronic heat pumps, make up air units and cooling towers.
- Licensed First Class Stationary Engineer
Robotic Welder Operator
DAMTB
Tonawanda, NY
05.2015 - 10.2015
- Complied with OSHA regulations and company safety standards to promote worksite safety, protect team members and prevent equipment damage.
- Read blueprints, work orders and production schedules to determine product or job instructions or specifications.
- Verified quality of finished products against company standards, determined grades and identified defective items.
- Inspected, measured and tested completed metal workpieces for conformance to specifications using measuring and testing devices.
- Loaded or fed workpieces into welding machines to join or bond components.
- Pulled non-conforming materials from production queue and reported to supervisor for single or production-wide corrections.
- Monitored and maintained weld stations and robotic equipment to promote efficiency, safety and quality in all areas of production.
Skilled Laborer/Plant Maintenance Mechanic
Derrick Corporation
Buffalo, NY
02.2000 - 05.2015
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Installed, aligned and balanced new equipment while managing work of multiple employees.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Blueprint reading and wiring schematics.
- Assembly of industrial machinery, wiring of high voltage 3 phase motors.
- Experienced in OSHA regulated training and was routinely involved in company safety meetings.
- Built custom mining machines and traveled worldwide to repair and service those machines.
Education
High School Diploma -
Eden Junior-Senior High School
Eden, NY06.1997
Skills
- Mechanical Abilities
- Diagnosis and Troubleshooting
- Coordination with Service Team
- Component and System Testing
- Customer Relations
- Preventive Maintenance
- Equipment Inspection
- Air Conditioning Service
- HVAC and Refrigeration Systems
- Steam Boilers
- Equipment Maintenance and Installation
- Independent Thinking
Certification
Universal EPA Certification
NATE Certified
First Class Stationary License
Timeline
Building Engineer
Priam Properties
11.2019 - 05.2021
Senior Service Technician
Reimer Home Services
10.2015 - Current
Robotic Welder Operator
DAMTB
05.2015 - 10.2015
Skilled Laborer/Plant Maintenance Mechanic
Derrick Corporation
02.2000 - 05.2015
High School Diploma -
Eden Junior-Senior High School
Universal EPA Certification
NATE Certified
First Class Stationary License
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