Crane Fowler
Summary
Dynamic and results-driven professional with a proven track record at Stuteville Chevrolet, adept in vehicle inspection and oil changes, complemented by exceptional customer service skills. Excelled in enhancing shop efficiency and customer satisfaction through meticulous attention to detail and preventive maintenance planning.
Overview
20
20
years of professional experience
Work History
Lube Technician
Stuteville Chevrolet
Ponca City, OK
08.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Head Chef
Ponca City Country Club
Ponca City, OK
01.2022 - 08.2024
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Created recipes and prepared advanced dishes.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Maintained well-organized mise en place to keep work consistent.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Arranged for kitchen equipment maintenance and repair when needed.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
Cannabis Processor
The Hempstation
Ponca City, OK
06.2018 - 01.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Contributed to the achievement of department goals through consistent high-quality work.
Line Cook
Lakeside Grill
Ponca City, OK
03.2017 - 08.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
Store Manager
T-Mobile
Ponca City, OK
08.2014 - 08.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Press Operator/Forklift Diver
Air System Components, Inc. a Company of Johnson Controls
Ponca City, OK
03.2005 - 10.2016
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
- Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
Education
Associate Of Applied Business - Business Administration
Northern Oklahoma College
Tonkawa, OK05.2014
Associate Of Applied Science - Process Technology
Northern Oklahoma College
Tonkawa, OK05.2012
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Oil changes
- Safety checks
- Vehicle inspection
- Replacing parts
- Power tools
- Oil change expertise
- Multi-point inspection
- Battery replacements
- Inspecting vehicles
- Battery installation
- Safety compliance
- Customer relations
- Belt inspection
- Tools and equipment handling
- Tire damage repair
- Tire rotations
- Fluid replacement proficiency
- Preventive Maintenance
- Attention to detail
- Automotive lift operation
- Filter replacement mastery
- Preventative maintenance planning
- Hazardous waste management
- Calibrating systems
- Documentation skills
- Machine operation
- Quality control
- Press troubleshooting
- Equipment calibration
- Waste reduction
- Work order interpretation
- Efficient setup
- Machine programming
- Machinery cleaning
- Die placement
- Ram stroke adjustments
- Die selection
- Workpiece positioning
Additional Skills
Efficient in most hand and power tools, heavy machinery operating, various computer and electronics knowledge, dependability, punctuality, and loyalty.
Timeline
Lube Technician
Stuteville Chevrolet
08.2024 - Current
Head Chef
Ponca City Country Club
01.2022 - 08.2024
Cannabis Processor
The Hempstation
06.2018 - 01.2022
Line Cook
Lakeside Grill
03.2017 - 08.2018
Store Manager
T-Mobile
08.2014 - 08.2018
Press Operator/Forklift Diver
Air System Components, Inc. a Company of Johnson Controls
03.2005 - 10.2016
Associate Of Applied Business - Business Administration
Northern Oklahoma College
Associate Of Applied Science - Process Technology
Northern Oklahoma College