Crayton Ronso

• Oversaw daily store operations, ensuring efficient customer service and effective inventory management.
• Supervised staff training initiatives, elevating customer satisfaction across all interactions.
• Ensured compliance with safety regulations throughout store premises.
• Developed promotional campaigns that boosted brand awareness and attracted new customers.
• Conducted performance reviews to assess employee progress and set future objectives.
• Managed cash handling procedures, reconciling discrepancies promptly.
• Supported recruitment by interviewing candidates for open positions.
• Mentored associates to enhance sales techniques and promote successful upselling strategies.

• Relocating from KY to TN for new job opportunity

Drove business growth through strategic initiatives with Macy's Department Store and Regional Cosmetics Manager.

Aligned team efforts to enhance sales metrics and overall performance.

Developed succession plans to cultivate leadership skills within the organization.

Managed staff, providing guidance to ensure successful project execution.

Evaluated employee performance, recommending necessary improvements or changes.

Coordinated cross-departmental collaboration to improve project outcomes.

• Collaborated with Macy's and MAC Regional Management to drive business trends through strategic planning and training.
• Aligned team efforts to enhance sales metrics and performance outcomes consistently.
• Developed leadership skills in team members through targeted succession planning initiatives.
• Managed staff by delivering guidance for successful project completion.
• Evaluated employee performance, recommending improvements based on assessment results.
• Coordinated interdepartmental projects to optimize collaboration and resource utilization.

• Maximized sales and customer retention through outstanding service delivery.
• Achieved personal and counter sales goals consistently, driving revenue growth.
• Led and motivated sales associates to enhance team performance and efficiency.
• Executed visual merchandising and floor set arrangements for optimal product presentation.
• Developed strategies that significantly boosted customer satisfaction and loyalty.
• Coached and mentored team members, improving job performance and skills.