Chanique Riley-Derk
New Albany,IN
Summary
Detail-oriented with strong technical skills and the ability to learn concepts quickly.
Enthusiastic with excellent communication skills and strong motivation to succeed.
Overview
11
11
years of professional experience
Work History
Manager
Sally's Beauty Supply
02.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Customer Service
Hall's Laundry
01.2018 - 01.2020
- Answered phone calls, greeted clients, and scheduled appointments
- Folding laundry
- Training new employees
- Excellent Communication skills
- Excellent Customer Service Skills
- Sally’s Beauty 2021 - 2022
- Assisting customers
- Training new sales associates
- Scheduling associates
- Increased color sales by 40
FTCC Student
01.2013 - 01.2016
- Performs hair style consultation in order to decide what services the client needs
- Provides services to clients such as shampooing, cutting, styling, coloring and highlighting as desired
- Maintains safety standards and cleanliness
- Advanced color and chemical theory
Education
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Fayetteville Technical Community College
2016
Certificate of Program Management - undefined
Kaiserslautern American High School
2008
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2019
Skills
- Cooperative Team Member
- Outstanding interpersonal skills
- Computer Proficient
- Microsoft Office, Excel, PowerPoint, Proficiencies
- Experienced with salon software
- Licensed Cosmetologist
- Sally's Beauty Color Consultant
- Experience
- Experienced with group environments, able to problem solve quickly
- Associates in Applied Sciences
- Manager at Sally’s Beauty
Timeline
Manager
Sally's Beauty Supply
02.2021 - Current
Customer Service
Hall's Laundry
01.2018 - 01.2020
FTCC Student
01.2013 - 01.2016
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Fayetteville Technical Community College
Certificate of Program Management - undefined
Kaiserslautern American High School