Cree Bingham
Fate,TX
Summary
Adept at managing high-stress situations, I enhanced customer loyalty at Flashcomm Carrier through empathetic conflict resolution and expert product knowledge. Skilled in Microsoft Office and active listening, I consistently exceeded goals by fostering strong customer relationships. My proactive approach and problem-solving abilities led to significant improvements in customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Flashcomm Carrier
01.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate/Floor Associate
Bealls
11.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Package Handler
FedEx
09.2021 - 11.2022
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Dishwasher/Janitorial Cleaner
Salt Grass
05.2020 - 09.2021
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
Education
HVAC Certification - Heating, Air Conditioning, And Refrigeration Installation And Repair
Lindsey-Cooper Refrigeration School
Irving, TX08.2022
High School Diploma -
James Madison Academic Campus
Milwaukee, WI05.2020
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Microsoft Office
Accomplishments
National Honor Society
Avid Bible Teacher
Affiliations
- National Honor Society
Additional Information
As a quick learner with a desire to provide exceptional customer service, I am eager to explore opportunities within your organization. My ability to adapt to new situations and my commitment to building positive relationships with customers make me a valuable asset to any customer service team. I am confident that my skills and enthusiasm will contribute to the success of your company.
Timeline
Customer Service Representative
Flashcomm Carrier
01.2024 - 09.2024
Sales Associate/Floor Associate
Bealls
11.2022 - 01.2024
Package Handler
FedEx
09.2021 - 11.2022
Dishwasher/Janitorial Cleaner
Salt Grass
05.2020 - 09.2021
HVAC Certification - Heating, Air Conditioning, And Refrigeration Installation And Repair
Lindsey-Cooper Refrigeration School
High School Diploma -
James Madison Academic Campus
Similar Profiles
Angelique LalandeAngelique Lalande
Pro-shop/Server at Chris Carrier & Kimberly CarrierPro-shop/Server at Chris Carrier & Kimberly Carrier
Kahler StaatsKahler Staats
Behavioral Health Charge RN at Carrier ClinicBehavioral Health Charge RN at Carrier Clinic
Stuart CarderStuart Carder
Key Account Customer Experience Manager at Pro CarrierKey Account Customer Experience Manager at Pro Carrier
Annabelle FlorenceAnnabelle Florence
Commercial Sales Manager at AutoZoneCommercial Sales Manager at AutoZone
Marita DoveMarita Dove
Pediatric Home Health Nurse at Angels of Care Pediatric Home HealthPediatric Home Health Nurse at Angels of Care Pediatric Home Health