Cree Falley
Antioch,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Freight Services Coordinator
Port of Oakland / GSC Logistics Transportation
Oakland, CA
09.2021 - Current
- Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up from terminals SSA, Everport & Trapac and delivered to customers/ Clients in a timely manner.
- Skilled and using Trinum, Port Pro, Samsara, EModal & MSC, ONE, Everport, SSA & Trapac Websites.
- Paid dry runs & submitted DOT's into database.
- Keep records, monitor drivers' daily logs and monitor equipment availability and kept Spreadsheets.
- Notify drivers when unexpected driving conditions occur.
- Ensure to give information to the truck driver if there are any special features in the freight they may have.
- Also dispatch drivers while balancing the driver's needs (home time or financial) and the needs of the company.
Transit Dispatch
Tri Delta Transit/ Para transit
Antioch, CA
07.2018 - 09.2021
- Scheduled a staff of over 200 drivers to maximize route efficiencies.
- Utilized company fleet and personnel efficiently and effectively to meet deadlines
- Communicated with drivers using two-way radio.
- Answered phones provided accurate information to patients, citizens, and other staff via multiline phone
- Dispatched drivers to various assignments while maintaining efficient coverage of all routes.
- Track vehicles on the trapeze 4 system locations, confirming customer's Pickups and Drop Offs.
- Kept records, monitored driver daily logs for errors or violations, and monitored both drivers in relation to their remaining hours of service and equipment as to its availability.
Security Operations Dispatcher
Chevron Headquarters/ Securitas Security Services
San Ramon , CA
08.2016 - 07.2018
- Performing telephone operational duties
- Updating departmental policies and procedures
- Supervising various equipment to provide enough customer service
- Providing necessary information to field information, supervisors and another work crew
- Conversing with customers to solve problems and service-related issues
- Maintaining records and files of performed service
- Identifying workers' needs and ordering supplies and issuing them to workers
- Monitoring Executive's homes
- Working on the Intercom System
- Monitoring Simplex Fire Alarm System
- Monitoring C.C.T.V Screens onsite and off-site buildings
- Access Control
- Activating/ deactivating visitors and employee's badging
- Monitoring Chevron Alarm Monitoring System.
Transit Dispatch
Bauer's Intelligent Transportation
San Francisco, CA
01.2014 - 08.2016
- Coordinating drivers and crews to send them to appropriate jobs
- Monitoring traffic conditions
- Giving detailed logistical instructions to dispatchers
- Developing strong working relationships with drivers
- Communicating with drivers using a two-way radio
- Inputting daily trip information into computer systems
- Checking driver schedules
- Handling customer complaints or directing to appropriate department
- Letting other drivers know the safest and quickest routes to take
- Identifying any operational and regulatory risks, and then escalating as appropriate
- Moving and Parking Buses Ensuring that all aspects of Health & Safety are adhered to.
Security Operations Supervisor
Cypress Security/ SF Muni
San Francisco, CA
07.2009 - 01.2014
- Working out of the Muni Operations control room
- Commanded security force guards Directed, inspected and observed work efficiency
- Prepared daily work schedule, Training, discipline maintenance and evaluation of all guards
- Taking incident reports from Central control and System Safety for video footage to be pulled off all Muni Light Rail Vehicles and Coaches
- Preparing all vehicle incidents videos for the San Francisco Police department
- Making sure that Security Officers are performing their duties to the appropriate standard
- Ensuring a site is always a safe and pleasant environment for our customers
- Detecting, resolving and reporting
- Monitoring C.C.T.V Screens for site buildings, Muni stations and Muni Platforms.
Education
High School Diploma -
Royal Sunset High School
Hayward, CA06.2009
Some College (No Degree) -
Chabot Community College
Hayward, CASkills
- Dispatch Coordination
- Customer Relations
- Driver Communication
- Scheduling
- Excel, MS Word & Access Proficiency
- Data Entry
- Inventory Tracking
- Daily Status Reports
- CCTV Experience
- Alarm Monitoring
- Access Control
- Risk Analysis
- Emergency Response
Certification
CPR Registration, NJ20846, 08/2024
Guard Card , 6713184, 09/30/2025
Timeline
Freight Services Coordinator
Port of Oakland / GSC Logistics Transportation
09.2021 - Current
Transit Dispatch
Tri Delta Transit/ Para transit
07.2018 - 09.2021
Security Operations Dispatcher
Chevron Headquarters/ Securitas Security Services
08.2016 - 07.2018
Transit Dispatch
Bauer's Intelligent Transportation
01.2014 - 08.2016
Security Operations Supervisor
Cypress Security/ SF Muni
07.2009 - 01.2014
High School Diploma -
Royal Sunset High School
Some College (No Degree) -
Chabot Community College
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