CRESCENT JETER
Simpsonville,SC
Summary
A diligent, highly motivated case manager who effectively promotes optimum mental, emotional, and behavioral health. Over 20 years of seasoned leadership experience and the desire to take on new challenges. Based on my conceptual thinking and vision, I inspire others to achieve peak performance while simultaneously maintaining high morale. I am seeking to secure a case management position that will utilize my managerial, administrative, and professional training skills with a focus on human services, case management, and administration.
Overview
24
24
years of professional experience
Work History
Foster Care Case Manager
SC Department of Social Services
Greenville, South Carolina
08.2023 - Current
- Maintain case loads of clients according to department policies
- Develop and implement care plans as part of the treatment plan for individuals and families
- Perform situational and family assessments of social determinants of care and develop goals as part of the comprehensive care plan
- Act as patient advocate to address primary physical and socioeconomic needs and link client to appropriate community resources and services
- Actively sought out new placement opportunities for children who had been removed from their previous homes due to neglect or abuse.
- Attended court hearings regarding child custody cases involving clients.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided case management services, including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
MSW Intern
Soteria Community Development Corporation
Greenville, SC
05.2023 - Current
- Interview clients, conduct biopsychosocial and psychosocial assessments, MSE, Case write-up with treatment plans, and SOAP notes
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification
- Assisted and advocated for clients in obtaining financial resources and government entitlements
- Review all data, subjective and objective, when making clinical assessments, identifying needs and strengths of the clients
- Provide individual and group emotional support, advice, counseling, and other assistance
- Establishes a continuing relationship with clients, evaluates progress towards goals, and adjusts the treatment plan as appropriate
- Create connections with local community-based organizations
- Partner with clients and their support persons to identify goals, increase engagement, address barriers, and facilitate the execution of the treatment plan
- Used active listening skills and supportive diction to cultivate client rapport and open communication
- Participated in weekly team meetings with other staff members to discuss cases and coordinate care plans
Production Supervisor
Compx Security Products
Mauldin, SC
07.2020 - 07.2023
- Supervised a team of 18+ employees, ensuring tasks were completed efficiently and accurately
- Collaborated with the management team to develop strategies for improving efficiency in the production area
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems
- Conducted performance reviews to identify and rectify areas for skill improvement
- Skilled in effective communication and presentations
- Active, participative leadership
Shift Coordinator/Trainer
General Electric Company
Greenville, South Carolina
02.2000 - 04.2020
- Manage all areas of manufacturing, safety, maintenance, and production metrics
- Provided shift coverage for employees, ensuring adequate staffing levels
- Conducted regular meetings with staff to discuss issues and provide feedback
- Assigned tasks and monitored employee performance to ensure completion of daily goals
- Problem solving solves issues and conflicts with positive feedback and constructive criticism
Education
Masters of Social Work - Social Work
Limestone College
Gaffney, SC07-2024
Bachelor of Science - Cognitive Psychology
Limestone College
Gaffney, SC12.2016
Some College (No Degree) - Business Management
Greenville Technical College
Greenville, SCSkills
- Strength-based perspectives on interviewing, communication, and recording skills
- Demonstrates ethical and professional behavior when interacting with clients
- Concentration on the cognitive, social, and emotional theories of human behavior
- Engage in active listening
- Interpersonal skills, remaining impartial to the client's family while respecting the client's confidentiality
- Excellent written and oral communication
- Advocate, educate, and empower people of diverse cultures and socioeconomic backgrounds
Timeline
Foster Care Case Manager
SC Department of Social Services
08.2023 - Current
MSW Intern
Soteria Community Development Corporation
05.2023 - Current
Production Supervisor
Compx Security Products
07.2020 - 07.2023
Shift Coordinator/Trainer
General Electric Company
02.2000 - 04.2020
Masters of Social Work - Social Work
Limestone College
Bachelor of Science - Cognitive Psychology
Limestone College
Some College (No Degree) - Business Management
Greenville Technical College
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