Cretelia Harris
Houston,TX
Summary
Results-driven Inside Sales Specialist with 10+ years of consultative sales experience and formal training in aesthetics and skincare. Skilled at conducting personalized consultations, educating clients on treatments, and guiding them toward solutions that build confidence and satisfaction. Proven ability to exceed quotas, manage pipelines in CRM systems, and deliver exceptional client experiences in both remote and in-person settings.
Overview
20
20
years of professional experience
Work History
Beverage Brand Ambassador
Pourtastic
01.2023 - Current
- Represented premium brands at promotional events, delivering product demos and increasing awareness
- Engaged with diverse audiences, driving sales conversions and brand recognition
Residential General Contractor
Nu Uplifting Rays Consulting
06.2021 - 08.2022
- Managed subcontractors, budgets, and vendor relationships to ensure project success
Caregiver
Crown A Nation
03.2013 - 06.2021
- Provided compassionate in-home care, maintaining patient safety and comfort
Sales Manager
AT&T Mobility
02.2009 - 05.2013
- Closed 4-6 new B2B sales daily, including adding business phone lines and upselling service packages
- Conducted needs-based consultations with business clients, presenting tailored solutions
- Consistently exceeded quotas by combining technical knowledge with consultative selling
- Trained new team members on scripts, company services, and closing techniques
Finance Debt Specialist
Credit Solutions
05.2008 - 01.2009
- Reviewed full credit reports from all three bureaus and provided detailed audits
- Recommended personalized options to resolve debt while ensuring compliance
- Managed high call volumes while maintaining superior customer service
Bank Teller/Drive-Thru Teller Supervisor
Texas Commerce Bank (Main Street Branch)
01.1989 - 01.1992
- Supervised teller operations during the transition from offline to early online banking systems
- Processed deposits, withdrawals, and loan payments with 100% accuracy
- Trained junior tellers while maintaining compliance and customer trust
Education
Esthetics Training - undefined
Lia Schorr Institute of Cosmetic Skin Care
Manhattan, NY01.2002
Professional Makeup Artistry Training - undefined
Dawn Maloney (Celebrity Makeup Artist)
New Jersey01.2002
Skills
- Virtual Consultations & Client Education
- High-Ticket Sales & Closing Techniques
- CRM Systems (Salesforce, HubSpot, Proprietary CRMs)
- Aesthetics & Skincare Knowledge (Formal Training)
- Customer Engagement & Rapport Building
- Payment Plan & Financing Discussions
- Remote Sales & Pipeline Management
- B2B & B2C Sales Strategy
- Product Demonstrations & Presentations
Timeline
Beverage Brand Ambassador
Pourtastic
01.2023 - Current
Residential General Contractor
Nu Uplifting Rays Consulting
06.2021 - 08.2022
Caregiver
Crown A Nation
03.2013 - 06.2021
Sales Manager
AT&T Mobility
02.2009 - 05.2013
Finance Debt Specialist
Credit Solutions
05.2008 - 01.2009
Bank Teller/Drive-Thru Teller Supervisor
Texas Commerce Bank (Main Street Branch)
01.1989 - 01.1992
Esthetics Training - undefined
Lia Schorr Institute of Cosmetic Skin Care
Professional Makeup Artistry Training - undefined
Dawn Maloney (Celebrity Makeup Artist)
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